- Urges corporates to act now—modernise data infrastructure, invest in AI readiness, and plan human-centric job transitions—to harness AI’s benefits and avoid social dislocation.
- Calls on organisations to proactively plan for retraining, income support, redeployment, and, where appropriate, early retirement to smooth the transition for affected workers.
JPMorgan Chase CEO Jamie Dimon is urging the business community to embrace artificial intelligence (AI) now, asserting that the technology could eventually reduce the traditional work week to just three and a half days and dramatically reshape the future of work.
Speaking at Fortune’s Most Powerful Women conference during the America Business Forum in Miami, Dimon highlighted both the opportunities and challenges presented by AI. He predicted that, over the next few decades, AI’s impact across applications, jobs, and customer interactions would be transformative.
“My guess is the developed world will be working three-and-a-half days a week in 20, 30, 40 years, and have wonderful lives,” Dimon told attendees. He emphasised that companies must act now—modernising data infrastructure, investing in AI readiness, and planning human-centric job transitions—to harness AI’s benefits and avoid social dislocation.
While acknowledging that AI will eliminate certain roles, Dimon cautioned against denial: “People should stop sticking their heads in the sand.” He called on organisations to proactively plan for retraining, income support, redeployment, and, where appropriate, early retirement to smooth the transition for affected workers.
JPMorgan: A testing ground for AI innovation
JPMorgan Chase has positioned itself at the forefront of AI integration among global banks. Dimon revealed that roughly 2,000 employees are dedicated to developing AI solutions, with approximately 150,000 staff utilising large language models weekly for internal document management. AI use cases already span fraud detection, legal review, reconciliations, and marketing optimisation.
Recognising a knowledge gap within the organisation, the bank has introduced AI master classes aimed at senior management, ensuring leadership is equipped to leverage the rapidly evolving technology.
“You know, technology has downsides. It’s used by bad people.
But embrace it,” Dimon concluded, urging business leaders to adopt AI in all areas and start preparing for a radically different workforce landscape.
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