• SAP to help customers unleash the agility and ingenuity they need to succeed in today’s fast-moving business landscape.
• 80% of the most used tasks on SAP’s cloud software will be managed by Joule by the end of this year.

SAP is set to revolutionise the integration of Business AI throughout its enterprise cloud portfolio, which serves as the backbone for some of the world’s most crucial processes.

At the SAP Sapphire event, Christian Klein, the CEO of SAP SE, outlined how these new Business AI innovations will reshape operational paradigms, empowering businesses to unlock agility and creativity essential for thriving in today’s rapidly evolving commercial environment.

The introduction of Joule last year marked a significant milestone, with initial integration into platforms like SAP SuccessFactors and SAP Start, followed by subsequent inclusion in various other products.

This year, Joule’s reach will extend to encompass SAP Ariba, SAP BTP Cockpit, and SAP Analytics Cloud, alongside integration into the company’s supply chain management solutions.

These additions join a host of existing solutions such as SAP S/4HANA Cloud editions, SAP Customer Data Platform, and others that have already benefited from Joule’s capabilities.

However, Joule is not the sole AI offering within SAP’s repertoire. During the Sapphire event, SAP revealed plans to leverage Meta’s Llama 3 for script generation in SAP Analytics Cloud.

Expanding AI use cases

Furthermore, SAP has broadened its partnership with Google, integrating Joule and SAP Integrated Business Planning for Supply Chain with Google’s Gemini AI assistant and Google Cloud Cortex Framework’s Data Foundation, which is built on BigQuery.

Simultaneously, within the SAP Business Technology Platform, a slew of large language models from industry stalwarts like Amazon Web Services, Microsoft Copilot, Meta, Mistral AI, and NVIDIA are being incorporated into the generative AI hub.

This augmentation of SAP’s AI Core infrastructure simplifies the development of generative AI applications for SAP applications and Microsoft 365.

Christian Klein’s announcement during the event emphasised SAP’s commitment to expanding AI use cases by doubling the current number by year-end. These applications will span diverse domains such as sourcing, supply chain management, customer experience, and sales.

Klein also projected that by the close of the year, Joule will oversee 80 per cent of the most commonly executed tasks within SAP’s cloud software, enhancing overall user productivity by 20 per cent.

Enhancing employee efficiency

At the event, Scott Guthrie, the Executive Vice President of the Microsoft Cloud and AI Group, highlighted how the collaborative effort aims to enhance employee efficiency using generative AI, thereby aiding clients in tackling significant business challenges effectively.

Jensen Huang, CEO of NVIDIA, expressed optimism about a new era in computing, characterising it as the dawn of a fresh industrial revolution. He emphasised NVIDIA’s intricate supply chain and the necessity of unity within the Taiwanese ecosystem to bolster global AI infrastructure.

Additionally, AWS CEO Matt Garman declared the integration of AWS’s generative AI platform, Bedrock, with SAP’s gen AI hub. This strategic alignment enables customers to access models from Anthropic, Amazon, and other resources to merge with SAP system data seamlessly.

 “The impact that AI is expected to have on the global economy over the next three years is mind-blowing. This is particularly true in a region such as ours, where the pace of digital transformation has been remarkable,” Sergio Maccotta, Senior Vice President, SAP Middle East Africa – South, said.

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