Zain named Kuwait’s best network operator

Real-world user data places Zain ahead of rivals Ooredoo and stc in critical categories

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  • As network modernisation accelerates and user expectations for performance rise, the rivalry among Kuwait’s top mobile networks promises to intensify, setting new standards for quality and innovation in the country.

Zain has been named Kuwait’s Best Network, delivering the nation’s strongest overall mobile experience in terms of reliability, quality, and coverage, according to the latest data from Opensignal.

Zain now claims eight out of thirteen category titles—six outright, two shared—anchored by strong performances in Coverage and Consistency across its network. Real-world user data places Zain ahead of rivals Ooredoo and stc in critical categories, including Reliability Experience, Consistent Quality, and Coverage Experience.

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Zain maintains its dominance in coverage, sweeping both the Coverage Experience and 5G Coverage Experience awards. The company scored eight points out of ten for overall Coverage Experience, more than a full point ahead of Ooredoo, its nearest competitor. For 5G Coverage, Zain edged out Ooredoo with a score of 4.4 to 4.1, building on steady improvements over previous reporting periods.

Ooredoo holds the edge in speed

Notably, Zain regained the Reliability Experience award with a score of 878 points on Opensignal’s 100–1000 scale, marking a 14-point improvement and reaffirming its status as Kuwait’s most dependable network. In contrast, Ooredoo, previously the category leader, dropped sharply to third place after a significant decline, while stc moved into second position.

Ooredoo continues to hold the edge in speed, maintaining the Download Speed Experience award at an average of 104.6 Mbps—a 4 Mbps lead over Zain and a substantial 21 Mbps advantage over stc. Ooredoo also leads in Upload Speed, clocking 15.9 Mbps, while Zain and stc are tied at 14.8 Mbps.

Performance in 5G is also closely watched. Zain bests the market with a 5G Download Speed average of 316.6 Mbps, whereas Ooredoo wins in 5G Upload Speed at 26.4 Mbps, just ahead of stc.

In total, Ooredoo secured seven category titles—four outright, three shared—demonstrating continued competitive strength. Stc, while not winning any outright categories this cycle, remains strong in Availability and Games Experience, and has narrowed the gap with competitors across several other metrics.

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