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Microsoft adds new Edge features to beat Chrome

  • Collections gets smarter and Microsoft Edge Family Safety comes to Android.
  • Microsoft is building new web experiences for Edge, Bing and MSN.

Bengaluru: Microsoft’s Edge team is on a mission to redefine the way people browse the internet since launching the new version in January.

It has already become number two and edging up to rival Google Chrome.

According to Net Marketshare, Microsoft Edge has overtaken Firefox in March and increasing its grip till now, albeit at a slow pace.

In July, Edge is at number two to Chrome with 8.09 per cent of the desktop browser market while Firefox is now at number three with 7.36% market share. Chrome is still the leader with 71.11 per cent.

Both Edge and Chrome are based on same Chromium-based engine and Microsoft has shifted from its unpopular legacy version.

Many users are losing faith in Google and are looking for a more secure and private alternative due to its data collection as Google knows more about you than you might think.

Privacy has become a buzzword in the market.

Microsoft has been adding new features to the Edge continuously and building new web experiences for Microsoft Edge, Bing and MSN.

Due to the work-from-home and remote learning initiatives due to Covid-19, Microsoft has added AI as a service automating your online experience, or collaborate on projects across the globe with real-time video chat including translations, or you can comparison shop the latest trends and have the best prices and latest coupons automatically pop up in context.

Microsoft Edge’s Collections feature, which allows you to collect, organise and share content you find across the web, can automatically turn the saved pages into a Word document, through “Collections send to OneNote.”

Now you can send your collections in Microsoft Edge to OneNote in addition to Word and Excel.

“When you send your collections to OneNote, all your collected content retains the web formatting, so you get visual links and all your notes organized neatly. And if you missed the news, Collections is also now available on mobile so you can sync across your devices,” Microsoft said in its blog.

Safety: A tip priority for Miccrosoft

Online safety is very important is kids are spending more time at home and on their devices. Microsoft has created a family group by using Microsoft Edge on Windows 10, Xbox One and now on Android.

It gives more visibility into web habits with content filters and activity reports.

This gives me peace of mind to parents and helps the kids stay safe while exploring the web across any device.

When kids sign into Microsoft Edge on Android, as a member of a family group, you now get the same protection as you do on Windows 10 and Xbox One.

By using “Microsoft Family Safety” app on your phone, it gets activity reports on what websites your kids visit and the search terms they enter on their phone or tablet.

Parents can create customisable lists of allowed and blocked sites, so you can control the content your kids see in Microsoft Edge.

Kids can also ask you for permission to view a site directly from Microsoft Edge.

Another feature, Bing SafeSearch, is automatically set to strict for maximum protection and content filtering and Microsoft Edge also, automatically, block certain adult websites to help protect your kids from mature content.

InPrivate browsing is automatically blocked to help your kids stay safer while they use Microsoft Edge.

Microsoft has added – Picture Dictionary – to help students better understand unfamiliar words on a webpage by providing a picture representation of a word on any webpage to help increase comprehension.

It is ideal for those learning another language or for students learning on their own.

Many of us are working or doing schoolwork from home and finding ourselves reading a lot of PDF documents.

When opening a PDF in Microsoft Edge, Microsoft has now added the highlighter tool to the PDF toolbar, ideal for students as they head back to school and find themselves researching for book reports. There are five different colours to choose from to help you stay organized, and we are happy to say that PDF reader now supports screen readers as well.

Microsoft is only at the beginning and plans to add more new features throughout the year, so get hyped for all the action.

Will you be moving from Chrome to the Edge?

GCC telcos’ subscriber base takes hit in first half due to departure of expats

  • Kuwait, Oman and UAE telcos take big hit in first half subscriber base.
  • Du reported a 20% year-on-year fall in mobile subscribers, followed by STC (Kuwait) with 18% and Ooredoo (Oman) with 17%.
  • Prepaid segment badly hit as foreign workers make up a large proportion of region’s population and are the first to be affected by economic disruption.
  • Mobile operators likely to experience a continued contraction of their subscriber base for a few more months as more expats leave and social distancing measures are retained.

Dubai: Telecom operators in the Gulf Cooperation Council (GCC) countries were more exposed to the impact of Covid-19 than other regions because of its economy’s strong dependency on foreign workers, according to Analysys Mason report.

“The prepaid segment was particularly badly hit in the first half of the year because foreign workers make up a large proportion of the region’s population and are the first to be affected by economic disruption,” Karim Yaici, Senior Analyst at Analysys Mason, said.

The telecoms sector is usually relatively resilient during economic downturns, he said, but the departure of expats is having a large effect.

In the region, operators in Kuwait, Oman and the UAE were the worst performers; UAE-based telco du reported a 20 per cent year-on-year fall in mobile subscribers, followed by STC (Kuwait) with 18 per cent and Ooredoo (Oman) with 17 per cent.

“Du has been losing customers since the beginning of 2018, and the pandemic intensified the contraction in 2020 due to the operator’s high exposure to low-value prepaid customers,” the report said.

However, Yaici said that Etisalat’s number of prepaid subscribers fell by 10 per cent in the second quarter after having been stable since the beginning of 2019.

“The number of postpaid subscribers grew during this period and this momentum has helped to limit the number of disconnections in the second quarter,” he said.

Ooredoo Oman has reported a slight acceleration in the contraction of its prepaid base in the second quarter but it has been on a steep downward trend since June 2019.

Telcos need to retain remaining subscribers

“Ooredoo’s postpaid user-base continued to grow during the first half but at a slower rate than in 2019 when it was offering very appealing discounts for new subscribers,” Yaici said.

Zain Kuwait, which controls more than 40% of the prepaid market, recorded the biggest prepaid net losses in the country in the second quarter following two consecutive growth quarters.

“The postpaid segment returned to growth (in terms of the number of subscribers) in June 2020 after two-quarters of decline, which suggests that some high-value prepaid customers switched to postpaid plans,” Yaici said.

Moreover, he said that mobile operators are likely to experience a continued contraction of their subscriber base and an erosion of their revenue for a few more months as more expats leave and social distancing measures are retained.

“Operators’ priority should be to retain their remaining subscribers as much as possible. Operators may be tempted to adopt a more ambitious strategy to gain shares in a shrinking market, especially with the expected departure of more expats, and we have already observed such moves in Kuwait and Qatar with 5G price reductions,” he said.

However, he said that the telcos should be aware that such strategies come with a risk of revived price competition and value erosion.

“They should therefore focus on retaining their high-value customers and investing in protecting (or better, increasing) spending to avoid exacerbating the negative effect that the pandemic has already had on ARPU,” he said.

Elon Musk unveils next version of AI-powered brain implant

The primary objective of the device is to fix brain and spine problems.

Neuralink, the neural tech company was founded by Elon Musk in 2016.

Musk says it’s possible to have multiple links in your head and have them work at the same time.

It’s truly weird to see a spec sheet slide for a brain implant like you would for a new smartphone. The device connects to your phone via Bluetooth low energy.

Musk says he’s working closely with the FDA and the Neuralink has been deemed a “Breakthrough Device.”

FBI thwarts $1m ransomware attack on Tesla factory

  • Russian hacker tries to hack into Gigafactory Nevada with an insider at the company.
  • Cybereason says insider did the right thing and worked with authorities.
  • Vectra says security teams need to be agile as time is their most precious resource in dealing with ransomware attacks and malicious insider behaviours.

Dubai: Elon Musk has confirmed that the Russian person arrested earlier this week by the FBI – Egor Igorevich Kriuchkov – was indeed involved in an attempt to hack into Tesla through an insider at the company.

The 27-year-old Russian citizen travelled to the US in July on a tourist visa and made contact with a Russian-speaking employee at Tesla Gigafactory Nevada.

The FBI has launched a sting operation with the employee who shared text communications with Kriuchkov as they were negotiating the terms of the $1 million malware attack.

The employee and Kriuchkov had met several times throughout August to plan the attack and the payment of the employee’s fee.

Interestingly, through the cooperation with the Tesla employee, the FBI was able to obtain information about previous attacks from this group.

Sam Curry, Chief Security Officer at Cybereason, said that the allegations and arrest of a Russian in an alleged plot to hack Tesla reads like a real movie script.

Potential disaster averted

“Tesla is a hot tech company that is strategically important for the US  economy and it is tied to other important companies SpaceX, Hyperloop, Starlink and more. Enter a Russian spy, the use of an ostensibly secure messaging app, four years of patience and trying to turn an insider. What is remarkable is that the insider did the right thing and worked with authorities,” he said.

Relating to the reported extortion amounts, whether its $250,000, $500,000 or $1 million, Curry said that is a lot of money to put into a ‘hack’ which, but for the ‘malware exfiltrating’, could be the plot of a WW2 movie.

“How many other companies have been similarly targeted without having an employee to the right thing? Whether due to security awareness training or simply personal integrity, the result is the same — the bad guy was caught and a potential disaster was averted,” he said.

This is an important reminder, he said and added that there are groups outside seeking to take down companies and they can bring crazy resources to bear.

“In the old days, the government and military-industrial complex were targeted. Today, the private sector and high-tech industries are squarely in the crosshairs,” he said.

Matt Walmsley, Director at Vectra for Europe, Middle East and Africa, said that ransomware attackers seek internal access to privileged entities associated with accounts, hosts and services given the unrestricted access they can provide and the ease replication and propagation. 

In this case, he said the recruitment or coercion of a Tesla insider to aid the attempted deployment of malware tools to stage their attack shows the lengths ransomware groups will go to.

Bullying tactics

“Ransomware operators have evolved into using “name and shame” tactics whereby victim’s data is exfiltrated prior to encryption and used to leverage ransomware payments. These bullying tactics are making attacks even more expensive, and they are not going to stop any time soon, particularly within the current climate. These attackers will attempt to exploit, coerce, and capitalise on organisations’ valuable digital assets,” Walmsley said.

The big question, according to Curry is whether this is simply a hack-for-cash grab or are there strategic interests behind it?

Moreover, he said that there is some tradecraft here reminiscent of old school espionage and also, did the hackers really think that Elon Musk would cover it up or is the real intent not financial?

To answer the question, Curry said: “we would have to know the hackers. In the old days, we would see rebels and terrorists working together with rogue nation states. Is this a ransomware gang because it smells bigger than that? Is it one of several petty gangs funded and backed by a state agency like GRU? Or is it straight up espionage like in the old days?”

“Losses in similar hacks can be catastrophic. What could be lost? IP that could be used to bootstrap a rival tech company, like China allegedly did with Huawei. Or data that could be used to blackmail or harass or outright assault wealth customers. Perhaps it is to gain the most vital of resources — data,” Curry said.

Kudos to Tesla and the FBI, Walmsley said in identifying and thwarting the reported attack but in most cases, organisations can’t rely on external prior notification or assistance.

Therefore, he said security teams need to be agile as time is their most precious resource in dealing with ransomware attacks and malicious insider behaviours.

“Early detection and response are key to gaining back control and stopping the attackers in their tracks before they can propagate across the organisation, stealing and denying access to data and services,” he said.

What are the strategies businesses need to adopt to combat workplace burnout?

  • Half of the managers fear their employees are at risk of ‘burnout’ as WHO officially recognises burnout as a medical diagnosis.
  • Employers have a crucial and central role to play in order to ensure their staff does not reach the point of burnout.

Bengaluru: More than half (52%) of Middle East employees stated that their mental health and wellbeing has suffered as a result of working longer hours during Covid-19.

Across the globe, many people are working longer and harder than ever before and 47% of managers in the Middle East believe their employees may be at risk of burnout, following a change in work pattern or behaviour bought on by Covid-19.

Despite ‘burnout’ not being a new phenomenon — identified as early as 1974 – the World Health Organisation (WHO) has only officially recognised burnout as a legitimate medical diagnosis in its eleventh edition of the International Classification of Diseases (ICD-11) in May of this year.

According to WHO, burn-out is a syndrome conceptualised as resulting from chronic workplace stress that has not been successfully managed. It is characterised by three dimensions – feelings of energy depletion or exhaustion;  increased mental distance from one’s job, or feelings of negativism or cynicism related to one’s job; and reduced professional efficacy.

The reason we should all be concerned about the culture of chronic stress is that its effects are many and far-reaching.

From poor mental and physical health across the global workforce (and as a result, millions of sick days taken), to the massive tolls on productivity, burnout is a problem that impacts employer and employee alike.

“There is no denying that mental health and wellbeing has been on the agenda for most employers – even pre-Covid,” Megan Prosser, Manager at Robert Walters South Africa, said.

Wellness policies are important

According to a study conducted by global recruiter Robert Walters, those working remotely recorded a 44 per cent increase in productivity, and an overwhelming 87 per cent of these respondents have felt the pressure to keep productivity levels consistently high to prove the case for working from home post-Covid.

“Burnout is an entirely different and recently recognised condition which, unlike other mental health issues, can be directly linked to work. As a result, employers have a crucial and central role to play in order to ensure their staff does not reach the point of burnout,” Prosser said.

Whilst two-thirds of professionals (61 per cent) believe that wellness policies are important, just a third of companies offer what is required by law.

“Increasingly we were seeing offices be re-designed ergonomically, work health insurances enhanced to provide mental health support, and training provided to managers to help understand and deal with employees suffering from poor mental health.

“Many of these policies were geared around personal mental health issues – such as depression and anxiety – which have an impact or were exasperated by work,” Prosser said.

Robert Walters’ Burnout Guide explores the most powerful ways to combat the six major causes of workplace burnout:

  • Manage workload expectations by communicating goals and objectives clearly on a regular basis. Since remote working began, 21% of professionals claim that the pressure to deliver results has caused a negative impact on their mental health or wellbeing.  Consider implementing a wellness policy, encourage employees to take time off work to recharge, and extend flexible working options to all employees, not just parents.
  • Be strategic when creating job descriptions for new roles. Openly communicate with prospective employees that the role might change or evolve (if that is the case). Give regular feedback and provide channels for employees to submit anonymous feedback often.
  • Offer rewards for high performers and ensure salaries are aligned to industry averages. Improve employee morale and prevent employee burnout by building a culture that openly and consistently celebrates good work.
  • Organise team activities that deepen employee relationships within your business. Review communication channels to ensure they are being used, and that they effectively reach all corners of the business.
  • Implement a transparent career trajectories. Promote those individuals who have met their previously agreed KPIs. Hire with diversity and inclusion in mind to avoid monotony and ‘tunnel vision’ thinking.
  • Lead with your company values and mission and be sure that they are woven into the company culture. Include a ‘culture fit’ interview as part of your formal hiring process to ensure the placement will be a match for both sides.

According to Robert Walters findings, 55 per cent of employees are less likely to burnout if they strongly believe their performance metrics are within their control.