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SAP to invest in more data centres across Middle East

  • Rapid digital transformation is happening among seven key verticals – banking, government, healthcare, oil and gas, professional services, retail and utilities.
  • Top three technologies seeing investment are artificial intelligence, internet of things and analytics.

Dubai: SAP is planning to invest in more data centres across the Middle East in a bid to meet the growing demand for cloud computing, a top company official said.

“We are doing it with our direct investment and with our partners such as Microsoft, AWS, Google and Alibaba. If we are not adding more capacity, we are preventing the growth of cloud adoption,” Sergio Maccotta, Senior Vice-President for SAP Middle East South, told TechChannel News.

Moreover, he said that SAP was the first cloud player to open a data centre in the UAE by foreseeing the demand for cloud adoption.

SAP has two data centres, one in the UAE and one in Saudi Arabia.

In the UAE, he said that SAP is seeing 2.5 times more cloud adoption than on on-premises.

According to research firm International Data Corporation (IDC), GCC public cloud market (IaaS, SaaS and PaaS) is expected to grow from $956 million this year to $2.35 billion in 2024, at an annual growth rate of 25 per cent.

IaaS is expected to grow by about 33 per cent and SaaS by 24 per cent this year.

In the long run, IDC said that IaaS and PaaS are going to grow at a much faster pace as cloud adoption is the new platform for most of the enterprises for cost reduction, agility, efficiency and innovation.

Maccotta said that cloud adoption is growing fast as organisations that digitally transform into intelligent enterprises can become more resilient, and both sustainably profitable and profitably sustainable.

In the second quarter of this year, SAP recorded a 21 per cent growth in global cloud revenues.

Despite the market in turmoil, he said that SAP has been seeing a 20 per cent growth from the beginning of the year.

Top three trends

In partnership with Oxford Economics, SAP surveyed 3,000 global business executives across 10 industries and revealed that 32 per cent of the organisations are investing in new technologies to analyse data.

The study showed that the top three technologies seeing investment are artificial intelligence (34 per cent), internet of things (33 per cent), and analytics (27 per cent).

Maccotta said that technology investments are contributing to organisational success, including improving citizen and customer experiences (48 per cent), employee experiences (47 per cent), and employee productivity (46 per cent).

“Amid the Covid-19 pandemic, UAE organisations are aligned with the global survey results that show many organisations are investing in new technologies across everyday operations to enhance employee and customer experiences,” he said.

In the Middle East and North Africa, SAP is seeing rapid digital transformation among seven key industry verticals: banking, government, healthcare, oil and gas, professional services, retail, and utilities.

“Middle East organisations are facing numerous challenges – including instituting remote work, changing workforce needs, supply chain disruption, reskilling and retraining employees, and getting closer to their customers,” he said.

Across the Middle East, he said that industry verticals are readily adopting the latest real-time innovations – from better understanding employee readiness for remote work to video-based courses, and posting sourcing needs from suppliers across the world on digital platforms.

“Middle East organisations that digitally transform now will emerge more agile, customer-centric and competitive post-pandemic,” he said.

Dubai-based startup Loyica adds a new feature to its CRM

  • Saphyte Sync to help companies capture LinkedIn contacts seamlessly.
  • Plans to spread wings into the UK and Australia next year.
  • Targeting entrepreneurs and SMEs, it has more than 2,500 clients.

Dubai: Dubai-based tech startup Loyica, which made waves in the Middle East market with its customer relationship management (CRM) software – Saphyte, is adding new features to take on the big giants.

The big players in the CRM space are Salesforce, Adobe, Oracle, SAP, Microsoft, Slack and HubSpot.

CRM is a tool to add data from different communication channels such as website, telephone, emails, social media platforms and marketing materials to manage a company’s interaction with its potential customers to improve business relationships.

Ali Homadi, CEO and Founder of Loyica, said that the new feature – Saphyte Sync – will help companies capture LinkedIn contacts with a click of a button and save time.

Saphyte Sync is a Chrome and Firefox extension plugin that helps search and capture LinkedIn data and integrate them into the Saphyte workspace.

For sales and marketing, he said that people head to LinkedIn to get information such as name, e-mail, company and country, and store it in their CRM or Excel.

More features to follow

“Users can assign their contacts into a category, status, and sub-status and it can avoid duplicating data intelligently with his software,” he said.

Moreover, he said that they are the first company to have this feature built into their software but there are third-party applications like Lusha which can do it.

“During Covid, everyone has issues with cash flow, so we gave free implementation fee for one month, to support small entrepreneurs and SMEs, and charged customers only at the end of the second month,” Homadi said.

The startup has more than 2,500 users since its launch last year and out of that, 150 companies are from the UAE. It has clients from Germany, the UK and other Middle East countries.

“We aim to make the software stronger by adding seven more features by the end of this year. We are testing some features inhouse,” Homadi said.

Regarding expansion plans, he said that they plan to spread wings, beyond the UAE, to the UK and Australia next year.

“Dubai always has the best things and the Emirate will be a stepping stone to his growth. It will be easy for me to expand into Europe and globally with the success in Dubai. We are confident enough to take on the big players in the industry. Everyone has their target markets,” Homadi said.

TikTok users’ data in US to be in safe hands of Oracle cloud

  • Oracle to take 12.5% and Wal-Mart with a 7.5% stake in TikTok Global pre-IPO financing round.
  • It is a big win for Oracle after the Zoom deal.
  • Oracle official says Gen 2 data centres are the only data centre architecture created with true enterprise cloud in mind.

Dubai: Finally, TikTok users’ data in the US is going to be in the safe hands of Oracle’s second-generation cloud infrastructure as the deal gets Donald Trump’s blessing.

It is a big win for Oracle, after video-sharing app Zoom, as it is trying to narrow the gap between the top players such as AWS, Microsoft and Google in the infrastructure space.

Oracle has been adding many big names this year and more could follow.

According to Gartner, after SaaS, the second-largest market segment is cloud system infrastructure services or infrastructure as a service (IaaS), which is forecast to grow 13.4 per cent to $50.4 billion in 2020 and $64.3 billion in 2021 as the effects of the global economic downturn are intensifying organisations’ urgency to move off of legacy infrastructure operating models.

The US President Donald Trump has given his blessings to a deal between TikTok’s parent company, ByteDance, and Oracle, temporarily averting a ban on TikTok in US app stores.

Under the deal, ByteDance will continue to be a majority owner of TikTok and Oracle will hold 12.5 per cent stake in TikTok Global.

Data to reside in a separate cloud

The deal will also include Wal-Mart with 7.5 per cent stake and the security will be 100 per cent, Trump said and added that they’ll be using separate clouds and very, very powerful security.

TikTok said in a statement that Oracle and Walmart will together hold up to a 20 per cent share.

“As part of the deal, Oracle will become our trusted technology provider, responsible for hosting all US user data and securing associated computer systems to ensure US national security requirements are fully satisfied,” TikTok said.

“We are currently working with Wal-Mart on a commercial partnership as well. Both companies will take part in a TikTok Global pre-IPO financing round in which they can take up to a 20 per cent cumulative stake in the company. We will also maintain and expand TikTok Global’s headquarters in the US while bringing 25,000 jobs across the country.”

Trump also said that TikTok would be incorporated in Texas as a new company.

Oracle takes security to next level

“TikTok picked Oracle’s new Generation 2 Cloud infrastructure because it’s much faster, more reliable, and more secure than the first generation technology currently offered by all the other major cloud providers,” Oracle Chief Technology Officer Larry Ellison, said in a statement.

“In the 2020 Industry CloudPath survey that IDC recently released where it surveyed 935 Infrastructure as a Service (IaaS) customers on their satisfaction with the top IaaS vendors including Oracle, Amazon Web Services, Microsoft, IBM and Google Cloud… Oracle IaaS received the highest satisfaction score,” he added.

Oracle CEO Safra Catz, said that Oracle will quickly deploy, rapidly scale, and operate TikTok systems in the Oracle Cloud.

“We are a hundred per cent confident in our ability to deliver a highly secure environment to TikTok and ensure data privacy to TikTok’s American users, and users throughout the world,” she said.

Andrew Sutherland, Senior Vice-President for Business Development – Technology License and Systems EMEA and APAC at Oracle, told Tech Channel News that Gen 2 data centres are the only data centre architecture created with true enterprise cloud in mind, right from the start, with a focus on security with AI capabilities, scalability and performance.

The key differences between the Generation 1 and Generation 2 cloud are that Generation 1 cloud places user code and data on the same computer as the cloud control code with shared CPU, memory, and storage, so, the cloud providers can see user’s data while Generation 2 cloud puts customer code, data, and resources on a bare-metal computer, while cloud control code lives on a separate computer with a different architecture.

Sutherland said that Oracle is the first public cloud provider to activate security policy enforcement of best practices automatically from day one to prevent misconfiguration errors and deploy workloads securely.

Security has been a critical design consideration across Oracle cloud for years, he said, and it should be foundational and built-in.

Many of the security breaches happened due to human errors, he said and Oracle is making absolute effort to eliminate, as much as possible, human errors.

“I don’t know whether anyone has an autonomous database that looks after itself and we are the only one who has taken security seriously and taken it to the next level. Security is built in every layer within the cloud – infrastructure, databased and applications,” he said.

Iranian hackers find ways to infiltrate encrypted social messages

  • Malware and phishing related attacks linked to a private group based in the city of Mashhad called Andromedaa.

Dubai: Iranian hackers have been secretly gathering intelligence on potential opponents to the Iranian regime for years, breaking into cellphones and computers, stealing their private and secure communications via Telegram and other social networks.

According to cybersecurity firm Check Point Software Technologies and Miaan Group, a human rights organisation that focuses on digital security in the Middle East, they targeted Iranian minorities, anti-regime organisations and resistance movements such as Association of Families of Camp Ashraf and Liberty Residents (AFALR); Azerbaijan National Resistance Organisation and Balochistan citizens.

The majority of targets were from Iran’s ethnic and religious minority communities, including Turks, Sufi Muslims, and Sunni Arabs.

Check Point’s report revealed that a large-scale operation managed to remain under the radar for at least six years.

Morey Haber, CTO and CISO at BeyondTrust.

Regardless of the encrypted, secure coding, and even the most modern security infrastructure based on concepts like zero trust, Morey Haber, CTO and CISO at BeyondTrust, told Tech Channel News that if a threat actor has users credentials, they are at a high risk of being compromised.

“To that end, social engineering attacks are the easiest way for a threat actor to obtain even the most complex passwords, and even with security layers like two-factor authentication, an individual can be compromised and their resources owned,” he said.

The recent breach affecting Twitter has proven that if a threat actor can operate within an organisation (or targeting an individual), he said that security and monitoring layers can be circumvented to conduct the threat actors nefarious mission.

 “It is unknown, however, how the Iranian hacker group has infiltrated these communication applications. Are they operating on the inside, similar to the attack against Twitter? Have they compromised cellular and WiFi infrastructure and can monitor communications like a man-in-the-middle attack?

Nothing is 100% safe

“Or, have they been able to target key individuals and obtain their credentials via the techniques described above? The attack is broad and affects mobile devices and regular computers. This implies that the technique is more than a simple application-based vulnerability and could be a compromise of other applications commonly loaded on devices and used for lateral movement to target the messaging applications,” he said.

If true, he said this would be akin to sideloading an application using a legitimate process and obfuscating code within it for surveillance.

“While this sounds far-fetched, even the strictest application stores such as Apple, have made mistakes allowing malware onto devices. One thing is clear and should be remembered by everyone. No electronic communication system or security solution is 100 per cent effective from being compromised,” he said.

By design, some have a much lower risk but if credentials for the application are stolen, he said that there is always an entry point using what is normally considered a valid front door for application access. And, even with that, he added that malware and other attack vectors can create backdoors to obtain the necessary access for illegitimate purposes too.

Since early 2018, Miaan researchers have been tracking malware used in a series of cyberattacks on Iranian dissidents and activists and has uncovered hundreds of victims of malware and phishing attacks that stole data, passwords, personal information, and more.

Targeting specific groups

The research was initiated by a report published in February 2018 by the Centre for Human Rights in Iran (CHRI) describing how this malware targeted the web-administrator of Majoban Noor, the news website for Iran’s Nematollahi Gonabadi Sufi order.

Over two years later in June 2020, it became apparent that the malware and phishing related attacks were linked to a private group based in the city of Mashhad called Andromedaa.

Andromedaa had been using the same command-and-control server as the attackers and had registered several website domains used for phishing and malware distribution.

Investigation revealed that there are two main people behind Andromedaa – Homayoon Zohoorian Ghanad and Mohammad Reza Sabeti Baygi.

Sabeti Baygi has two apps on the Apple store associated with Andromedaa.

In December 2017, Ghanad’s website, which featured many of Andromedaa’s applications, was all but deactivated and he then registered a new company. It seems he started to clear his footprint from the Internet.

However, based on the information from https://web.archive.org/, he confirmed on his website that he was working for Andromedaa and listed Andromedaa’s applications as samples of his work.

Some of Andromedaa’s activities were independently identified by Talos Intelligence and the Centre of Iranian National Computer Emergency Response Team (Maher).

Miaan researchers noticed a pattern that the attacks were repeatedly targeting political activists, journalists, human rights defenders, lawyers, student activists, and others.

The targeting of specific groups along with other suspicious aspects of the hacking efforts points to a state-sponsored program. However, as reported by Maher and Andromedaa also developed broad phishing and malware tools that targeted the general public of Iranian internet users.

According to industry experts, China has the most number of active APTs and threat actor groups when compared to other countries, followed by Russia, Iran and North Korea.

India needs to spend at least 1% of GDP to transform digitally

  • 5G spectrum has to be priced efficiently, and part of the spectrum needs to be unleashed/unlicensed for WiFi 6 as well as for the private industry.
  • India currently spends just about 0.3 per cent of its overall GDP on creating digital infrastructure

Bengaluru: India needs to ramp up its digital spend to at least 1 per cent of its GDP, with an active public-private partnership, if it has to achieve the goals of digital transformation, a senior industry official said.

India currently spends just about 0.3 per cent of its overall GDP on creating digital infrastructure.

“With an annual GDP of close to $3 trillion, India needs to spend much more. Any country of its size spends more than a percentage,” says Anand Agarwal, Group CEO of STL, an integrator of digital networks.

Stating that the investment has to be shared between the public and private sector, he urged the government to do more towards enabling digital transformation.

“Today, public spending on digital is less than 10 per cent of the total spend. And globally we are witnessing this trend where people are realising that digital infrastructure is as important and critical as the physical infrastructure,” he said.

Stating that the shift to digital and creating a world-class infrastructure will require much more than rolling out the platform, Agarwal said, “We have great voice connectivity. But the shift to digital will require us to do much more. The kind of applications that we are creating is extremely data-hungry. They require very low latency. The response needs to be instantaneous. Data needs to be close to the user and require extremely high bandwidth. Therefore there is a need to create a high degree of the spectrum closer to the user, very deep fiberisation and some kind of edge data centre.”

Fibre optic rollout

Stressing on another trending topic on the optimum pricing of the 5G spectrum in India he said, “we have to price it efficiently so that people can roll it out. And part of the spectrum needs to be unleashed/unlicensed for WiFi 6 as well as private networks. These initiatives will help greatly in digitally transforming India,” he said in a webinar.

STL is involved in fibre roll outs and integration of digital networks last week announced a partnership with India’s telecom provider, Bharti Airtel to build a modern optical fibre network for Airtel across 10 telecom circles.

STL says it has been building up its capability to create an ecosystem of partners for ‘Make in India Next-Gen Solutions’.

It recently acquired IDS Group – a data centre design and deployment specialist, invested in ASOCS – a pioneer in virtual Radio Access Networks (vRAN), partnered with VMware – a provider of cloud virtualisation infrastructure, contracted with VVDN – developer of focused radio hardware solutions and aligned with IIT Madras – for research and technical advancements in 5G.

“This will enable self-sufficient indigenous solutions for 5G for all markets,” the company said in a statement.

India to connect six lakh villages with optical fibre in 1,000 days

  • Telecom Minister says national broadband mission of 2019 is to ensure broadband connectivity to all villages by 2022.
  • India’s broadband connections grow 10 times from 65m in 2014 to 673m in January 2020.
  • Timeline for the second phase of BharatNet project extended due to lockdown and Covid-19.

Bengaluru: India plans to connect six lakh villages with optical fibre in the next 1,000 days as part of the national broadband mission, Minister of State for Communications said.

Speaking at a webinar, Sanjay Dhotre said that the national broadband mission of 2019 is to ensure broadband connectivity to all villages by 2022 with an investment of Rs7 lakh crore from stakeholders.

“We have created a massive digital infrastructure to take India to the next level and it is structured on three principles – quality, affordability and usability. To take the digital revolution into the rural heartland, the government has envisioned connecting about 2.5 lakh Gram Panchayats with broadband connectivity,” he said.

Sanjay Dhotre, Minister of State for Communications.

India’s internet connections grew by more than 150 per cent and broadband connections grew 10 times from 65 million in 2014 to 673 million in January 2020.

Digital India

Between 2014 and 2019, Dhotre said that more data was accessed through 4G networks and India has one of the cheapest data rates globally and one of the highest per data consumption.

 “Digital India” slogan was initiated by Prime Minister Narendra Modi in 2015.

“All the digital progress will not be possible with a strong telecom and mobile ecosystem. The mobile connections rose from 910 million in 2014 to 1,156 million in 2020 and millions of smartphones came into the people of India,” he said.

The timeline for the second phase of BharatNet project, slated to be completed by August 2021, is now extended due to lockdown and Covid-19.

Bridging digital divide

As of September this year, about 23,133 Gram Panchayats have been made service ready and 1.47 lakh kilometres of optical fibre cable has been laid under the second phase.

The national mission aims to accelerate the growth of digital infrastructure, bridge the digital divide and provide affordable and universal access of broadband to 1.3 billion Indians.

“The new emerging technologies such as 5G, M2M and AI need to be supported for an accelerating transition so that we are not left behind in the fourth industrial revolution. Tremendous opportunities lie ahead of us for application of these technologies in various sectors such as agriculture, education, e-commerce, urban development, logistics and transportation,” Dhotre said.

However, he said that these new generation technologies are knocking on the doors but “we must see their use in the Indian context, ensuring more inclusiveness and assisting our people to solve their problems and at the same time, we must also think of developing technology products which can have strong export potential.”