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Cisco Duo to set up data centre in UAE to prevent cyberthreats

  • The data center will enable full functionality of Duo’s zero-trust platform to help businesses improve user experience due to enhanced connection proximity.
  • Cisco enables organisations to see every device that is connected to the network and applications and easily monitor device health and compliance.
  • Identity is rated as the number one cybersecurity risk, according to Cisco’s Cybersecurity Readiness Index.

Cisco is setting up a data centre in the UAE in the middle of 2024 to implement its Duo multi-factor authentication and secure access solution with an aim to strengthen cybersecurity posture and improve connection performance using machine learning (ML) and artificial intelligence.

Cisco acquired Duo Security for $2.35 billion in cash and assumed equity awards for 100 per cent of Duo’s outstanding shares, warrants and equity incentives on a fully-diluted basis in 2018.

Once access is granted, Duo enables organisations to see every device that is connected to the network and applications and easily monitor device health and compliance.

UAE is home to some of the top data centre providers in the world.

Critical investment

The launch of the cloud data centre in Dubai is part of Cisco’s and Duo’s strategy to build security infrastructure globally that helps prepare and secure customers for the future.

“We understand the complexity of today’s threat landscape and we are proud to offer solutions that help our customers address these challenges. The Cisco Duo cloud data centre is a critical investment to support our customers in building a cloud-based, secure and agile IT infrastructure that can adapt and respond to the ever-changing cyber risks of the digital age,” Reem Asaad, Vice President for Cisco Middle East and Africa, said.

Cisco Duo’s global network of cloud data centres across Europe, the Middle East, Africa, Asia Pacific and the Americas provide local customers, particularly those in highly regulated industries, such as public sector and financial services, with more choice over service delivery locations.

Crucial component

Today, identity has emerged as the new perimeter of cybersecurity; it is the number one cybersecurity risk according to Cisco’s Cybersecurity Readiness Index.

Findings from Cisco’s 2024 Duo Trusted Access Report based on 16 billion authentications on 58 million different devices worldwide show that companies recognise and use multi-factor authentication and password-less technologies as key elements for risk reduction and IT security.

The number of MFA authentications using Duo rose by 41 per cent in the past year.

Dr. Mohammed Hamad Al-Kuwaiti, Head of Cybersecurity of the UAE Government, said that the UAE is a leader in adopting new and exciting technologies that will be shaping the country’s future.

“Cybersecurity is a crucial component of a successful digital transformation journey. Our goal is to build a safe and resilient cyber infrastructure in the UAE that enables citizens to fulfil their aspirations and empower businesses to thrive. Today’s announcement of the Cisco Duo cloud data centre in the UAE is important for supporting organisations in responding to the ever-changing cyber risks of the digital age and will contribute to a strong cyber defence ecosystem that protects critical infrastructure and prevents cyberthreats,” he said.

Duo uses Amazon Web Services (AWS) data centres in the United States, Canada, Ireland, France, Germany, Switzerland, Australia, Japan, Singapore, Indonesia, the United Kingdom, and India.

“Cisco puts identity at the center of our security strategy, leveraging Duo’s capabilities to keep customer data highly secure, and enabling them to focus on providing the best user experience for their customers,” Raj Chopra, Senior Vice President and Chief Product Officer for Cisco Security, said.

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The all-powerful pocket computer is surely here to stay

  • The form factor and specifications of the smartphone will really evolve. Right now, the world is comfortable with the candy bar design, and that will stick around for quite some time, but a significant portion of the market will become foldable.
  • Battery technology is another feature that is also ripe for innovation.
  • AR and VR will surely create a buzz and pockets of interest but may never come close to the popularity of a smartphone.

What is the device we spend the most time with?  At times even more than with our loved ones…….

There is hardly anyone in the world that would not have the answer.

It’s the smartphone. This device has become one of the key segments of the consumer electronics business, contributing in a major way to the entire value chain, and has become so central to our lives that it is almost like an extension of our body.

Smartphones are amazing devices. Which is why the world is so addicted to them and why, in so many places around the globe, most people have one?

Will this craze carry on forever?

Almost everyone believes that the smartphone is something we will continue to carry with us, both literally and metaphorically. The smartphone market may never see the same meteoric rise that it did some years ago, but the all-powerful pocket computer is surely here to stay.

At this point it’s hard to function in society without one, and that is not going to change any time soon. A small percentage of the world will get the newest high-end model, many will opt for the mid-to-high range products, and others will use the basic product until it falls apart.

So, what does one see in the foreseeable future?

One thing is certain. The form factor and specifications will really evolve. Right now, the world is comfortable with the candy bar design, and that will stick around for quite some time, but a significant portion of the market will become foldable.

Still room for improvement

Foldable phones can change the way content is consumed. These devices can change to a different size to perform a specific task. 

When unfolded, they can go from being a small smartphone to a tablet type of device. Smartphones and tablets, therefore, could merge.

And as the smartphone market shifts, people are surely going to be looking to get more utility out of that one device. 

One feature that has the potential to become more common in smartphones, in the near future, is improved artificial intelligence and machine learning capabilities.

Smartphones are already able to perform a wide range of tasks. However, there is still room for improvement and further development in this area.

Battery technology is another feature that is also ripe for innovation. Smartphones keep getting major upgrades to cameras and sensors, but interestingly, batteries have not changed much in years.

Alternatives to lithium-ion batteries will allow for faster charging and longer battery life. Some technologies even allow batteries not to lose capacity over time.

Solar charging

Imagine that a phone runs out of battery and there is no charger immediately available. That may not be a problem in a few years’ time, as it is expected that the next smart devices can be charged wirelessly over the air.

There are also devices being planned whose battery could be charged by solar power. This will be a much-needed boost as the global order is shifting to more and faster data consumption and longer hours of usage on the device.

However, it will be interesting to see whether brands would improve battery technology soon or prefer the current strategy of selling newer models each year.

The future holds exciting promise. And yet, since 2017, for six years in a row, demand for new phones has been on the decline. China and North America have been the biggest drivers of negative growth, and more so this year.

Global inflation and an uncertain environment are making consumers reluctant to make faster upgrades to their devices. Re-furbished and used phones market is creating another big dent in the new phones market.

Premium and ultra-premium growth is still strong among the top two global brands. The important thing to consider is that there are opportunities in markets that are still under-served.

Africa is one continent where many of the phones in use are still feature phones, not full-fledged smartphones. There is also immense potential in India’s 5G expansion over the coming years.

Tapping into the used phones segment

Many of us can’t imagine life before smartphones, and the tech industry has shown an eager interest in keeping customers coming back on a regular basis to purchase the latest and greatest models.

Every year brings a slew of new products and brands are constantly raising the bar on what their flagship smartphones can do.

In the process, the e-waste problem also keeps getting bigger and more complex.

About 10 years ago, no-one could imagine how much smartphones would evolve in a decade. 

However, smartphone technology has accelerated so much that the first smartphones now seem like primitive dinosaurs.

Modern smartphones are now the platform of choice when it comes to accessing information. Years ago, we used countless devices to check the weather, take photos, read emails, or listen to music. However, today we find everything on our smartphone.

Mobile phones have become an extension of ourselves and have changed our lives forever. 80% of the world’s population has a cell phone. 

We look at our phones an average of over 100 times a day, and some people become extremely anxious if they forget to bring their phone with them.

Although the pace of development seems to have slowed recently, smartphones will continue to evolve. 

My personal view is that AR and VR will surely create a buzz and pockets of interest but may never come close to the popularity of a smartphone.

The biggest challenge for the planet will be e-waste and sustainability issues. Just tinkering with the packing material and plastics used will help, but in a very small way.

And interestingly, very few of the big, organised global players are working on a strategy to tap into the used phones segment which will be almost 25 per cent of value sales by 2026.

Smartphones are not disappearing soon.

  • Niranjan Gidwani is a Consultant Director, Board Member of Society of Sustainability and Green Materials (SSGMUAE)..

Researchers develop AI-powered ‘eye’ for visually impaired people to see objects

  • Wearable hardware incorporates a discreet bone conduction headphone.
  • National University of Singapore’s School of Computing is currently in discussions with SG Enable in Singapore to conduct user testing with persons with visual impairment.

A team of researchers from the National University of Singapore’s School of Computing (NUS Computing) has introduced an affordable wearable assistive device – AiSee – that helps people with visual impairment ‘see’ objects around them with the help of artificial intelligence (AI). 

Individuals with visual impairment face daily hurdles, particularly with object identification which is crucial for both simple and complex decision-making.

While breakthroughs in AI have dramatically improved visual recognition capabilities, real-world application of these advanced technologies remains challenging and error-prone. 
AiSee, which was first developed in 2018 and progressively upgraded over a span of five years, aims to overcome these limitations by leveraging state-of-the-art AI technologies. 

Human-centered design

“With AiSee, our aim is to empower users with more natural interaction. By following a human-centered design process, we found reasons to question the typical approach of using glasses augmented with a camera. People with visual impairment may be reluctant to wear glasses to avoid stigmatisation. Therefore, we are proposing an alternative hardware that incorporates a discreet bone conduction headphone,” Associate Professor Suranga Nanayakkara, who is from the Department of Information Systems and Analytics at NUS Computing and lead researcher of Project AiSee, said.

The user simply needs to hold an object and activate the in-built camera to capture an image of the object. With the help of AI, AiSee will identify the object, and it will also provide more information when queried by the user.

How does AiSee work? 

AiSee comprises three key components: 


(1) The eye: Vision engine computer software 

AiSee incorporates a micro-camera that captures the user’s field of view. This forms the software component of AiSee, also referred to as the ‘vision engine computer’. The software is capable of extracting features such as text, logos, and labels from the captured image for processing.

(2) The brain: AI-powered image processing unit and interactive Q&A system 

After the user snaps a photo of the object of interest, AiSee utilises sophisticated cloud-based AI algorithms to process and analyse the captured images to identify the object. The user can also ask a range of questions to find out more about the object. 

AiSee employs advanced text-to-speech and speech-to-text recognition and processing technology to identify objects and comprehend the user’s queries.

Powered by a large language model, AiSee excels in interactive question-and-answer exchanges, enabling the system to accurately comprehend and respond to the user’s queries in a prompt and informative manner. 

Compared to most wearable assistive devices which require smartphone pairing, AiSee operates as a self-contained system that can function independently without the need for any additional devices. 

 (3) The speaker: Bone conduction sound system 

The headphone of AiSee utilises bone conduction technology, which enables sound transmission through the bones of the skull. This ensures that individuals with visual impairment can effectively receive auditory information while still having access to external sounds, such as conversations or traffic noise. This is particularly vital for visually impaired people as environmental sounds provide essential information for decision-making, especially in situations involving safety considerations. 

Great potential

“At present, visually impaired people in Singapore do not have access to assistive AI technology of this level of sophistication. Therefore, we believe that AiSee has the potential to empower visually impaired people to independently accomplish tasks that currently require assistance. Our next step is to make AiSee affordable and accessible to the masses. To achieve this, we are making further enhancements, including a more ergonomic design and a faster processing unit,” Nanayakkara said. 

NUS student Mark Myres, who helped to test AiSee as a visually impaired user, said that a lot of time, assistive devices seem much targeted at totally blind people or visually impaired people.

“I think AiSee is a good balance. Both visually impaired and blind people could get a lot of benefits from this.” 

User testing and further enhancements 

Nanayakkara and his team are currently in discussions with SG Enable in Singapore to conduct user testing with persons with visual impairment.

The findings will help to refine and improve AiSee’s features and performance.

In addition, B.P. De Silva Holdings Pte Ltd has made a generous gift of S$150,000 to support the project. 

BPH’s decision to contribute towards the development of AiSee is rooted in its commitment to corporate social responsibility and a genuine desire to make a positive impact on society with a broader mission of fostering inclusivity and accessibility.

Ku Geok Boon, Chief Executive Officer of SG Enable, said that innovative solutions enabled by assistive technologies can change the lives of persons with disabilities, whether in supporting them to live more independently or lowering barriers to employment.

“As the focal agency and sector enabler for disability and inclusion in Singapore, SG Enable is happy to work with partners like NUS and B.P. De Silva Holdings Pte Ltd to leverage technology to empower persons with disabilities.” 

Beyond this project, SG Enable also seeks to collaborate with NUS to explore how AI, human-computer interface and assistive technology can give persons with disabilities more technological options. 

META spending on AI to soar 32% to $3b this year

  • Spending on ICT in the Middle East, Turkey and Africa will increase 4.5% year on year to top $238b this year.
  • Telecommunications services spending to increase 5%  year on year in 2024 to reach $133b while IT spending set to grow 3.9% year on year to $105b.

Spending on AI in the Middle East, Turkey, and Africa (META) will top $3 billion this year, up 32 per cent compared to 2023.

“AI investment priorities of end-user organisations will likely evolve over the coming years as they move beyond their initial focus on reducing costs,” Jyoti Lalchandani,” Vice President and Managing Director for the IDC META, said.

Across the META region, he said that there is a clear appetite for AI in general and generative AI (GenAI) in particular, with spending on AI forecast to reach $6.9 billion by 2027.

However, he said that many organisations are already questioning whether they are over-pivoting on cost reduction and not focusing enough on how AI can help them to grow their revenues.

“We expect revenue growth outcomes to take center stage in the next 3–5 years and providers must track this shift carefully with their core buyers to ensure that their AI-related offerings continue to align with the evolving business goals of their customers.”

New relationships opening up

Eric Hunter, Managing Vice President at Gartner, said that GenAI is dominating the technical and product agenda of nearly every tech provider.

“The technology reshapes a tech provider from its growth and product strategy down to the everyday tools used by its associates. Despite the potential for GenAI to reshape providers, it is not the only influence facing technology leaders. There are new points of friction in growth plans, new points of fusion in marketing and sales, and new relationships opening up to technology and service providers.”

Crawford Del Prete, IDC’s global President, said that the impact of GenAI’s emergence will reshape the IT landscape as companies strive to not only boost productivity, but also create new ways of meeting the needs of customers.

“We are increasingly seeing companies invest aggressively in GenAI to capture an advantage and ensure they are not left behind. Indeed, by 2027, we expect global spending on GenAI to top $150 billion, accounting for around 30 per cent of all AI-related investments.”

Developing responsible AI strategy is key

As GenAI adoption grows in the META region, Thomas Meyer, IDC’s group Vice President of Research for the EMEA region, said that tech providers must develop a responsible AI strategy.

“As part of this strategy, they need to support their customers in unlocking funding for investments and delivering ROI and significant business outcomes for prioritised use cases.”

As META’s digital economy increasingly takes shape, Lalchandani expects that digital transformation spending in the region will top $59 billion in 2024 and accelerate at a compound annual growth rate of 15 per cent over the coming years to cross the $88 billion mark in 2027.

Moreover, he said that spending on information and communications technology (ICT) across the region will increase 4.5 per cent year on year to top $238 billion this year.

Telecommunications services spending to increase five per cent year on year in 2024 to reach $133 billion while IT spending set to grow 3.9 per cent year on year to $105 billion.

Meta’s first dividend payouts usher in a new era of investor confidence

  • While AI is The Big Story currently, investors should, as always, remain diversified across asset classes, sectors and regions in order to maximise returns per unit of risk (volatility) incurred.
  • Big Tech companies such as Alphabet, Amazon, Tesla, to name a few, could follow Meta’s move.

Meta’s initiation of first dividend payouts and a substantial share buyback programme has ushered in a new era of confidence for investors, not only in Meta itself but also for the wider metaverse and AI sectors, an industry expert said.

Nigel Green, CEO of deVere Group, said that Meta’s move allays investor fears that the metaverse and AI plans were going to be “an abyss” for money.

Meta said it would start paying a 50-cent quarterly dividend on March 26th, as cash swelled to $65.4 billion at the end of 2023 from $40.7 billion from the previous year earlier.

The company also announced a $50 billion share buyback.

Meta’s revenues rose 25 per cent in the fourth quarter, from $32.2 billion a year earlier, the fastest rate of growth for any period since mid-2021, and come amid a rebound in the online ad market.

Meta’s net income more than tripled, to $14 billion from $4.65 billion a year earlier.

Clear indication

Big Tech companies such as Alphabet, Amazon, Tesla, to name a few, could follow Meta’s move.

“The initiation of dividend payouts and the massive share buyback programme serve as a clear indication that Meta is confident in the profitability of its metaverse and AI ventures. This confidence will have a ripple effect on investor sentiment, transforming scepticism into optimism,” Green said.

Moreover, he said that it is a testament to Meta’s commitment to shareholder value and marks a significant shift in perception, not only for the company itself, but also for the broader metaverse and AI sectors.

 “Shareholders, who were once concerned about the potential financial pitfalls of these ventures, which many had assumed would be an abyss for money, now see tangible returns on their investments, creating a more positive outlook for Meta and the sectors it operates in.”

Strong signal to investors

Meta’s financial initiatives extend beyond its own corporate strategy to become a beacon of assurance for the wider metaverse sector. 

“As a trailblazer in the development of virtual reality experiences and digital interactions, Meta’s commitment to delivering returns on its metaverse investments instils confidence in the industry’s viability. 

“The dividend payouts and share buyback programme send a strong signal to investors that the metaverse is not just a speculative concept but a burgeoning market with substantial growth potential,” notes Nigel Green.

Similarly, he said the move resonates positively in the AI sector, where Meta has been channelling significant resources to develop innovative technologies. 

 “The company’s commitment to delivering shareholder value while advancing AI capabilities sets a positive inflection point for the broader AI industry. Investors, who may have been cautious about the potential financial burdens associated with AI research and development, now see Meta’s strategic financial initiatives as a validation of the sector’s potential for profitability.”

He has previously opined that almost all investors should have some artificial intelligence (AI) exposure in their investment mix, saying that AI is going to reshape whole industries and fuel innovation – and this makes it crucial for investors to pay attention.

Valuations could skyrocket

“Getting in early allows investors to establish a competitive advantage over latecomers. They can secure favourable entry points and lower purchase prices, maximising their potential profits.

“This tech has the potential to disrupt existing industries or create entirely new ones. Early investors are likely to benefit from the exponential growth that often accompanies the adoption of such technologies. As these innovations gain traction, their valuations could skyrocket, resulting in significant returns on investment,” he notes.

While AI is The Big Story currently, investors should, as always, remain diversified across asset classes, sectors and regions in order to maximise returns per unit of risk (volatility) incurred.

Travellers to UAE can now use Alipay+ to pay for taxis

  • Over 10 local e-wallets from more than nine markets in Asia and Europe are now accepted via Alipay+.
  • Chinese travellers will benefit from real-time tax refund at Dubai, Abu Dhabi and Sharjah airports.

Alipay+, the cross-border digital payment and marketing solutions provider, is now accepted on taxis operating in the United Arab Emirates.

The Alibaba company has formed partnership with Abu Dhabi’s Integrated Transport Centre (ITC) and the Dubai Roads and Transport Authority and has collaborated with local partners in the UAE including Dubai Department of Economy and Tourism (DET), Roads and Transport Authority (RTA), Network International in Dubai and Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi), Integrated Transport Centre (ITC), Payby and Abu Dhabi Commercial Bank (ADCB) in Abu Dhabi.

The supported e-wallets include Alipay (Chinese mainland), AlipayHK (Hong Kong SAR China), MPay (Macao SAR China), Kakao Pay, Naver Pay and Toss Pay (South Korea), OCBC (Singapore), Touch&Go (Malaysia), GCash (The Philippines), TrueMoney (Thailand) and Tinaba (Italy) and more.

In Abu Dhabi, travellers can scan the QR code on the POS terminal with around 6,000 Abu Dhabi taxis while in Dubai, they can scan the QR code on the taxi metre with around 11,000 Dubai taxis and covers almost the majority of UAE attractions, connecting Dubai and Abu Dhabi conveniently for travellers in UAE.

Providing seamless experience

The partnerships enable international visitors to travel by taxi across the United Arab Emirates.

In addition, Chinese visitors to the UAE can now receive their tax refunds instantly at airports with a partnership with Planet Tax Free, the global tax refund agency.  

Guoming Cheng, General Manager of Ant Group, an affiliate of the Chinese conglomerate Alibaba Group,  in Europe and Middle East, said the technology facilitates convenient mobile payment options so that visitors and residents alike can enjoy a seamless experience when travelling around the capital of UAE and Dubai.

“We are looking forward to upgrading the checkout experience across the region and to support the growth of smart travel and the growth of local businesses in UAE.”