Home Blog Page 216

AR overtakes AI to become most disruptive emerging technology

  • People are warming towards the technology, even if they don’t believe that it will make a big difference tomorrow, GlobalData Survey shows.
  • Covid-19 has put some AR use cases in the spotlight, namely in healthcare and e-commerce, and new uses are continuing to emerge.

Augmented reality (AR) becomes the most disruptive emerging technology by overtaking artificial intelligence, a survey by GlobalData shows.

70 per cent of industry professionals, surveyed in the second quarter of this year, stated that AR would disrupt their industry most out of a selection of seven emerging technologies – AI, cybersecurity, cloud computing, IoT, blockchain, and 5G, in addition to AR.

In the first quarter, only 51 per cent selected AR while 58 per cent of the respondents said they had become more positive towards the technology over the last 12 months.

 “This change in how people see AR will likely be long term, and not just a temporary blip. It is clear that people are warming towards the technology, even if they don’t believe that it will make a big difference tomorrow,” Filipe Oliveira, Senior Analyst at GlobalData, said. 

Furthermore, he said that Covid-19 has put some AR use cases in the spotlight, namely in healthcare and e-commerce, and new uses are continuing to emerge.

For example, in April, Delta Air Lines announced that it would equip all flight attendants with AR technology delivered via 5G to enhance training and help staff with in-flight catering.

Market size

According to Grand View Research, the global augmented reality market size was valued at $17.67 billion in 2020 and is expected to expand at a compound annual growth rate (CAGR) of 43.8 per cent from 2021 to 2028.

In 2021, the market size is expected to be worth $26.75 billion and $340.16 billion in 2028, driven by rising demand for remote assistance and collaboration from enterprises that assist in workflow management and optimisation.

Businesses are using AR-based apps for tracking, identifying, and resolving technical issues as well as for tasks, such as retrofitting, assembling, manufacturing, and repairing production lines.

Major players

Major tech players such as Apple, Google, Samsung, Facebook, Microsoft, and more are at varying stages of AR activity, from strong investment and R&D into full-fledged AR products, software and services being on the market.

Tech giants are not alone either; other players are competing across the value chain. Hardware OEMs like Realwear have been competitive in the enterprise, with some early consumer entrants like nReal and Realmax also in the market. 

When asked when AR will disrupt their industries, survey respondents were cautious and expect the impact to be felt later in the decade.

While more than half of the respondents said that cybersecurity and cloud computing are already disrupting their industries, only 24 per cent said the same about AR. Moreover, only 10 per cent think that the disruption will come in the next 12 months.

AR as a business tool

More than 60 per cent expected cloud computing and cybersecurity to deliver fully, but only 26 per cent expected the same from AR.

Further, 50 per cent of respondents said that the technology was hyped, but they could see a use for it.

Oliveira said the contrast between the large share of respondents that said AR is disruptive and the low share that said AR was already disrupting their industry suggests that there is some way to go before AR becomes ubiquitous in business.

However, he said that several conditions are aligned to make the promotion of AR as a business tool easier.

According to staffing company TeamLease’s Jobs and Salaries Primer Report 2021, Artificial intelligence specialists, AR (augmented reality) experts, genomic portfolio directors, master edge computing and digital imaging leader are some of the hottest jobs this year.

Related posts:

Indian SaaS firms to fulfil 19% of global demand by 2025

  • The landscape is poised to provide a massive boost to the Indian economy in terms of growth and employment rates.
  • SaaS industry is well poised to overtake the IT services industry by 2030, Zinnov says.
  • The possibility of becoming a trillion-dollar-valued industry by 2030 is a strong reality and will create more than 260,000 new jobs over the next five years.
  • Stage is set for many more unicorns to emerge over the next few years.

Indian SaaS (software-as-a-service) players are poised to fulfil 19 per cent of the global SaaS demand by 2025 from about five per cent in 2020 and have witnessed an unprecedented bull run in the last five years, an industry expert said.

“Indian SaaS companies are on an incredible bull run, with the ecosystem maturing at an accelerated pace. The companies have all the ingredients to take the pole position. The SaaS industry is well poised to overtake the IT services industry by 2030,” Pari Natarajan, CEO of management and strategy consulting firm Zinnov.

According to a study conducted by Zinnov and technology venture capital funds advisor Chiratae Ventures, the global SaaS market is estimated to reach a massive $400 billion by 2025, and this will firmly position Indian SaaS companies as major players on the global stage.

The growth in India continues unabated at about 51 per cent annually, making the possibility of it becoming a trillion-dollar-valued industry by 2030 a strong reality and will create more than 260,000 new jobs over the next five years.

The total talent employed by the Indian SaaS industry is expected to grow fivefold in the same time frame.

In 2020, total talent employed by the Indian SaaS industry stood at more than 56,000.

Of the 51 unicorns in India, 10 are from the SaaS space, with four joining the coveted unicorn club in 2021 alone.

VC investments rev up

This propulsion of start-ups into the unicorn club has been accelerated by global Venture Capital (VC) investments, especially in the last decade.

Resident unicorns such as Freshworks, Postman, Uniphore, Druva, etc., and non-resident unicorns such as Zscaler, Nutanix, Automation Anywhere, etc., are putting the stake in the ground for India’s role in shaping the local and global SaaS narrative.

The Chiratae-Zinnov study highlighted that global VCs have been at the forefront of capitalising on the rising trillion-dollar Indian SaaS opportunity, with VC investments surging tenfold in the last 10 years. Investments to the tune of $6 billion have been made in Indian SaaS companies so far, with about $4 billion coming in the last three years alone.

According to data and analytics company GlobalData, a total of 635 VC funding deals were announced in India during the first half while the corresponding disclosed funding value of these deals stood at $9. Billion.

Most of the months during the first half of this year, except May, experienced growth in deal value while February and May were the two months that experienced a decline in deal volume.

 “Considering the second wave of the CovidD-19 pandemic, VC investors were seen shying away from committing big-ticket investments in India during the first half. Nevertheless, some of the startups in the country still managed to gain investors’ traction amid the challenging times,” Aurojyoti Bose, Lead Analyst at GlobalData, said.

Some of the notable VC funding deals announced during January-June 2021 in India were $502 million raised by ShareChat, $500 million funding by Zomato Media, $400 million raised by Dream11 Fantasy, $400 million raised by Dream Sports and $350 million funding by Byju’s.

“With more than 600 global VCs actively investing in the Indian SaaS industry, the stage is set for many more unicorns to emerge over the next few years,” Venkatesh Peddi, Executive Director and Head of SaaS at Chiratae Ventures, said.

The study shows that the fivefold explosive revenue growth and the twofold growth in the number of Indian SaaS companies have been built on the track record of the SaaS industry being highly capital efficient as compared to any other industry.

Setting a global benchmark

“It’s no secret that the future of business and scale is SaaS driven, more so in the post-pandemic landscape. What’s interesting, however, is how quickly Indian companies have set a global benchmark for the industry. The exponential growth unlocked in the last 5 years is a testament to how capital efficient the Indian SaaS industry is,” Peddi said.

As an early investor in the Indian SaaS ecosystem, he said that they are stoked about the ground-breaking progress our companies have made and are excited to unlock what the future holds in the form of newer industry milestones and innovations.

Moreover, he said that SaaS is quickly emerging as the gold standard for businesses, from traditional accounting firms to AI start-ups, and from small family-owned businesses to large multinational corporations. 

Natarajan said that India is uniquely positioned to capitalise on and propel the SaaS revolution to even greater heights.

“The soaring valuations that we witnessed even at the height of the pandemic, the revenue per employee compared to that in IT Services (twofold in the last two years), and the rise in median revenue – stand testament to the potential that SaaS as an industry holds, even beyond the pandemic,” he said.

Related posts:

Cybercriminals to have weaponised OT environments to successfully harm or kill humans by 2025

  • Organisations can reduce risk by implementing a security control framework, Gartner says.
  • Key challenge is the convergence of an increasingly OT-aware and capable threat landscape with the digital transformation of the industrial community.
  • Liability for cyber-physical security incidents will pierce the corporate veil to personal liability for 75 per cent of CEOs by 2024.
  • Financial impact of CPS attacks resulting in fatal casualties will reach over $50 billion by 2023.

Cybercriminals will have weaponised operational technology (OT) environments to successfully harm or kill humans by 2025 as the financial impact of cyber-physical system attacks (CPS) is expected to grow due to a lack of security focus and spending.

Attacks on OT – hardware and software that monitors or controls equipment, assets and processes – have become more common. They have also evolved from immediate process disruption such as shutting down a plant, to compromising the integrity of industrial environments with the intent to create physical harm.

Recent events like the Colonoial Pipeline ransomware attack have high highlighted the need to have properly segmented networks for IT and OT.

One of the main challenges facing the community is the convergence of an increasingly OT-aware and capable threat landscape with the digital transformation of the industrial community. 

In operational environments, Wam Voster, senior research director at Gartner, said that security and risk management leaders should be more concerned about real-world hazards to humans and the environment, rather than information theft.

“Organisations in asset-intensive industries like manufacturing, resources and utilities struggle to define appropriate control frameworks,” he said.

The research agency defines CPSs as systems that are engineered to orchestrate sensing, computation, control, networking and analytics to interact with the physical world (including humans).

Katell Thielemann, Research Vice-President at Gartner, said that liability for cyber-physical security incidents will pierce the corporate veil to personal liability for 75 per cent of CEOs by 2024.

She said that regulators and governments will react promptly to an increase in serious incidents resulting from failure to secure CPSs, drastically increasing rules and regulations governing them.

Some of the governments have already increased the frequency and details provided around threats to critical infrastructure-related systems, most of which are owned by private industry.

Ransomware, Trojans are key threats

According to Gartner, security incidents in OT and other CPS have three main motivations – actual harm, commercial vandalism (reduced output) and reputational vandalism (making a manufacturer untrusted or unreliable).

Gartner predicts that the financial impact of CPS attacks resulting in fatal casualties will reach over $50 billion by 2023.

Even without taking the value of human life into account, the costs for organisations in terms of compensation, litigation, insurance, regulatory fines and reputation loss will be significant.

Joint research by IBM X-Force and Dragos shows that ransomware and remote access Trojans are the most common attack types against enterprise networks connected to OT networks.

Ransomware attacks made up nearly one-third of all attacks on OT-connected organizations last year, underscoring the interest ransomware adversaries are taking in industrial victims.

All the ransomware attacks impacting industrial organisations, such as those found in the electric, oil and gas, manufacturing, rail and mining industries, between 2018 and 2020, 56 per cent had an impact on operations. 

After ransomware, which made up 30 per cent of attacks, remote access trojans (RATs) were the second-most common attack vector against organizations with connected OT networks in 2020 and 2021, making up 16 per cent of intrusions on these organisations.

Digital world to have a much greater effect

Thielemann said that CEOs, soon, won’t be able to plead ignorance or retreat behind insurance policies.

“Even without taking the actual value of human life into the equation, the costs for organisations in terms of compensation, litigation, insurance, regulatory fines and reputation loss will be significant.

“Technology leaders need to help CEOs understand the risks that CPSs represent and the need to dedicate focus and budget to securing them. The more connected CPSs are, the higher the likelihood of an incident occurring,” she said.

With OT, smart buildings, smart cities, connected cars and autonomous vehicles evolving, incidents in the digital world will have a much greater effect in the physical world as risks, threats and vulnerabilities now exist in a bidirectional, cyber-physical spectrum.

“A focus on ORM (operational resilience management), beyond information-centric cybersecurity, is sorely needed,” Thielemann said.

Organisations urged to adopt a framework of 10 security controls to improve security posture across their facilities and prevent incidents in the digital world from having an adverse effect on the physical world.

10 security control frameworks

1. Define roles and responsibilities: Appoint an OT security manager for each facility, who is responsible for assigning and documenting roles and responsibilities related to security for all workers, senior managers and any third parties.

2. Ensure appropriate training and awareness: All OT staff must have the required skills for their roles. Employees at each facility must be trained to recognise security risks, the most common attack vectors and what to do in case of a security incident.

3. Implement and test incident response: Ensure each facility implements and maintains an OT specific security incident management process that includes four phases: preparation; detection and analysis; containment, eradication and recovery; and post-incident activity.

4. Backup, restore and disaster recovery: Ensure proper backup, restore and disaster recovery procedures are in place. To limit the impact of physical events such as a fire, do not store backup media in the same location as the backed up system. The backup media must also be protected from unauthorised disclosure or misuse. To cope with high severity incidents, it must be possible to restore the backup on a new system or virtual machine.

5. Manage portable media: Create a policy to ensure all portable data storage media such as USB sticks and portable computers are scanned, regardless of whether a device belongs to an internal employee or external parties such as subcontractors or equipment manufacturer representatives. Only media found to be free from malicious code or software can be connected to the OT.

6. Have an up-to-date asset inventory: The security manager must keep a continuously updated inventory of all OT equipment and software.

7. Establish proper network segregation: OT networks must be physically or/and logically separated from any other network both internally and externally. All network traffic between an OT and any other part of the network must go through a secure gateway solution like a demilitarised zone (DMZ). Interactive sessions to OT must use multi-factor authentication to authenticate at the gateway.

8. Collect logs and implement real-time detection: Appropriate policies or procedures must be in place for automated logging and reviewing of potential and actual security events. These should include clear retention times for the security logs to be retained and protection against tampering or unwanted modification.

9. Implement a secure configuration process: Secure configurations must be developed, standardised and deployed for all applicable systems like endpoints, servers, network devices and field devices. Endpoint security software like anti-malware must be installed and enabled on all components in the OT environment that support it.

10. Formal patching process: Implement a process to have patches qualified by the equipment manufacturers before deploying. Once qualified, the patches can only be deployed on appropriate systems with a pre-specified frequency.

Related Posts:

58.45 per 1,000 active internet users in UAE search for gold price each month

  • India has highest number of searches for ‘gold price’ on average each month.

UAE stands first in online searches a month for gold price per 1,000 active internet users as many individuals are looking to add an element of stability to their investment portfolio and to do so, gold has emerged as a popular investment option.  

PhysicalGold.com utilised the online analytics tool Ahrefs to establish which countries are most in keeping a track of the gold price.

In the UAE, 58.45 per 1,000 active internet users search for gold, followed by Singapore at 38.27 and Qatar at 30.33.

India is ranked fifteenth with 4.92 but it has the highest number of searches for ‘gold price’ on average each month (3.72 million), followed by the US with 2.51 million and the UAE with 521,000.

At the other end in the twentieth position is Bangladesh, where there is an average of 33,950 online searches a month from Bangladeshis interested in the gold price.

The US and the UK follow closely behind each other in places nine and ten, respectively. The USA makes a total of 2,506,000 searches each month, which is equivalent to 8.02 searches per 1,000 internet users in the country. Comparatively, the UK falls short of this figure with 7.98 searches for ‘gold price’ for every 1,000 active internet users, after making 519,300 searches overall each month on average.

PhysicalGold’s analysis found that Asia is home to the most countries interested in tracking gold prices, as they found 13 Asian countries featured in the top 20. Europe comes next with four entries, including the UK, Ireland, Croatia, and Austria. Trailing behind with just two countries each are the continents of North America and Australia.

IaaS spending to witness strongest growth in India in 2021

  • End-user spending on IT services in India to reach $18b in 2021, registering a growth of 10.7%.

Spending on infrastructure-as-a-service (IaaS) will experience the strongest growth in India this year as organisations are moving towards a cloud-only or a cloud-first model.

Arup Roy, Research Vice-President at Gartner, said that end-user spending on IaaS, which supports mission-critical workloads and avoids high on-premises costs, will total $1.6 billion, growing 57 per cent as compared to 2020.

“This will be the highest registered growth rate within all segments of IT services spending in India. While IaaS is expected to contribute to 9 per cent of the total spending on IT services in the country in 2021, by 2025, spending on IaaS is forecast to make up 22.7 per cent of the total spending on IT services in India,” he said.

Moreover, he said that Indian enterprises are demanding more agility, rapid innovation and a swift move towards becoming a composable enterprise resulting in increased adoption of cloud through 2021.

The opening of data centres by hyperscalers such as Google, Microsoft, AWS and Oracle will fuel the adoption.

In 2020, Roy said that spending on IT services slowed but did not decline.

Rapid digitalisation

“While some digitalisation projects were stalled due to IT budget contractions and economic uncertainties in 2020, 2021 is experiencing a renewed interest in rapid digitalisation from end-user organisations,” he said.

Gartner expects that end-user spending on IT services in India is on track to total $18 billion in 2021, an increase of 10.7 per cent from 2020.

Roy said that the Indian IT services market has proven its durability through the last 15 months of the pandemic while the surge in remote working, need for business continuity planning and increased focus towards digitalisation has increased the demand for IT services.

The consulting segment will be the largest in terms of end-user spending in 2021. It is forecast to total $4.6 billion this year, up from $4.1 billion in 2020.

Hardware support will be the only segment where spending will decline in 2021. It will decline by 2.8 per cent as end-user organisations reduce their spending on client device support and data centre support systems.

Globally, the IT services segment is forecast to total $1.2 trillion in 2021, an increase of 9.8 per cent from $1 trillion in 2020.

Related posts:

5G ARPU will more than double that of 4G monthly by end of 2026

  • There will be 3.9 billion 5G mobile subscriptions globally by the end of 2026, representing a whole 35.1% of total subscriptions.
  • Worldwide 5G service revenues in 2026 will total $609b,  
  • GlobalData says 5G is yet to make a significant mark in terms of the faster data speeds, latency and other hallmarks.

Despite 5G, the new frontier in telecommunications technology is being adopted faster than its predecessor, 4G, the world hasn’t seen the full potential of this technology.

According to Counterpoint Technology Market Research, 5G devices captured more than two-thirds (69 per cent) of global smartphone revenue in the first quarter of this year, with their shipments reaching 39 per cent of the global total for the quarter.

However, Lynnette Luna, Principal Analyst with GlobalData, said that 5G is yet to make a significant mark in terms of the faster data speeds, latency and other hallmarks that will enable advanced features such as self-driving cars and immerse gaming.

More advanced telecom bundles are appearing, she said and expects 5G subscriptions to increase as more powerful applications come through.

 “Although we have not yet seen all that 5G is capable of in early deployments, the technology has a multitude of future opportunities for telecom operators. Not only will capacity bring down the per-bit cost for carriers, but the basic cost efficiencies that 5G brings will also enable operators and developers alike to create new applications for the technology as it becomes mature and develop.

Growing innovation

GlobalData predicts there will be 3.9 billion such subscriptions by the end of 2026, representing a whole 35.1 per cent of total subscriptions while global 5G service revenues will total $609 billion.

Luna said that the growing innovation will contribute to an expected rise in 5G mobile subscriptions worldwide.

Some revenue-generating strategies have been seen in the US and Europe on 4G networks also resonates on 5G networks.

 “5G ARPU (average revenue per user) in 2026 is expected to greatly outpace that of earlier technology generations, with 5G bringing in monthly ARPU of $14.15 per month versus 4G’s monthly ARPU of $5.48,” she said.

In some markets, she said that they are beginning to see more advanced bundles marketed with 5G.

Vodafone is in the process of rolling out Nreal smart glasses in its 5G markets across Europe, offering an interest-free hardware bundle and an app called Vodafone 5G Reality AR.

In addition, many 5G operators are beginning to sell cloud gaming services. Telia in Sweden and EE in the UK are selling Microsoft’s Xbox Game Pass Ultimate memberships that include cloud gaming.

Telia customers can also buy a dedicated cloud gaming promotion featuring an Android phone, Telia plan and a free Razer Kishi universal Android controller and the Xbox Game Pass in one bundle.

 “Operators will continually improve their bundles with new 5G features. Eventually, they will take advantage of ultra-low latency and consistent gigabit data speeds,” Luna said.