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Organisations to spend $656b on future of work technologies

Mohammed Fahad
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Organisations to spend $656b on future of work technologies
  • The largest area of investment will be hardware ($228b), followed by services, including business, IT, and connectivity services at more than $123b.
  • Discrete and process manufacturing to account for just over one-third of all spending this year, followed by professional services, retail and banking.

Future of work spending will increase by 17.4 per cent year on year to touch close to $656 billion this year, accelerated by the Covid-19 pandemic.

Future of work (FoW) is a fundamental shift in the work model to one that fosters human-machine collaboration, enables new skills and worker experiences, and supports a work environment unbounded by time or physical space.

Holly Muscolino, Research Vice-President for Content Strategies and Future of Work at research firm International Data Corporation (IDC), said that traditional work models do not provide the agility, scalability, and resilience required by the future enterprise and this was, of course, highlighted by the ongoing health crisis.

“To drive growth and competitive differentiation, organisations will invest in technologies and services that power automation, human-machine collaboration, new organisational structures and leadership styles, dynamic learning opportunities, a reimagined workplace, and a digital work environment that is not bounded by time or physical place,” she said.

To facilitate the transition to the new workplace and an evolving workforce, she said that organisations are investing in a wide range of technologies and services.

Software to see fastest growth

The largest area of investment will be hardware, where companies are expected to purchase $228 billion in endpoint devices, enterprise hardware, infrastructure as a service (IaaS), and robotics and drones this year.

Services, including business, IT, and connectivity services, will be the second-largest area of spending at more than $123 billion.

Software will see the fastest spending growth with a compound annual growth rate of 21.3 per cent over the 2020-2024 forecast period. This includes investments in enterprise applications, content and collaboration, analytics and artificial intelligence, human resources applications, security, and software development and deployment.

Eileen Smith, Program Vice-president for Customer Insights and Analysis, said that emerging technologies such as artificial intelligence, the Internet of Things and augmented/virtual reality are changing how work is getting done across all industries and across the world.

“Seeking automated decision support and virtual collaborative approaches, discrete and process manufacturing, the two largest spenders on FoW technology over the forecast period, are investing in key use cases like collaborative robotics, operational performance management, and 3D and digital product design and review for improved cost control and higher process efficiency,” she said.

Discrete and process manufacturing, together, to account for just over one-third of all future of work spending this year.

“Professional services, retail, and banking will be the next three industries in terms of FoW spend in 2021. The construction industry will see the fastest growth in FoW spending over the forecast period with a five-year annual growth rate of 23.7 per cent. Media and retail will follow closely with annual growth rates of 19.5 per cent and 19.3 per cent respectively,” Smith said.

QLED and OLED TV shipments to break records this year

Naushad K. Cherrayil
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QLED and OLED TV shipments to break records this year
  • Brands to focus on large-sized and mid-to-high-end TVs due to the shortage and price rise of semiconductor components and rise in panel prices.
  • QLED TVs expected to rise 22.4% to 11.02m while OLED shipments by 80% to 7.1m units.
  • Samsung’s QLED TV shipments expected to undergo a 17% year-on-year increase to 9.1m units this year,
  • LG and Sony are expected to seize 80% of OLED market share.

QLED and OLED TV shipments are expected to break records this year as brands focus on more profitable large-sized and mid-to high-end TVs due to the shortage and price rise of semiconductor components and rise in panel prices.

This shift is expected to propel the annual shipment of QLED TV for 2021 to 11.02 million units, a 22.4 per cent year-on-year increase while OLED shipments are expected to increase 80 per cent year-on-year to 7.1 million units.

Research firm TrendForce points out that TV demand generated by the stay-at-home economy is likely to slow down as increased vaccinations in Europe and the US bring about an imminent easing of border restrictions.

In addition, TV panel costs have remained sky-high and show no signs of downward movement. Hence, TV brands are moving towards larger product sizes and better specifications to maximise profits and minimise the financial losses incurred by selling mid-and small-sized TVs, which have relatively low margins.

Given the downscaling of these less profitable models, TV brands’ annual shipments will likely suffer a corresponding drop.

TrendForce, therefore, expects total TV shipment this year to reach 220 million units, a 1.4 per cent year-on-year increase.

Surge in Samsung’s Neo QLED

During the replacement period between old and new models, market leader Samsung Electronics has not only lowered the retail prices of its QLED products to attract consumers but also released its new Neo QLED lineup, which features Mini LED backlights and resolutions ranging from UHD to 8K.

Samsung’s QLED TV shipments are expected to undergo a 17 per cent year-on-year increase to 9.1 million units this year, the highest annual shipment in history.

Samsung’s lineup includes about 1.5 million Mini LED backlight TVs, mostly with 65-inch and 55-inch displays, and these sizes account for 33 per cent and 30 per cent of the company’s total Mini LED backlight TV shipment, respectively, while the ultra-large, 75-inch model will account for 17 per cent.

TCL, on the other hand, released a relatively affordable 75-inch Mini LED backlight TV in 2020, with a 65-inch model released this year. TCL’s annual shipment of Mini LED backlight TV for 2021 will likely reach 800,000 units.

Apart from the aforementioned two brands, Xiaomi and LG are also eager to enter the Mini LED backlight TV market.

TrendForce forecasts a total annual Mini LED backlight TV shipment of three million units for 2021.

LG to seize over 50% of OLED market

At the moment, OLED TVs have been attracting consumer attention in the high-end TV market primarily due to their excellent image quality through high colour saturation and contrast.

As LG Display installs additional OLED capacity via its Gen 8.5 production line in Guangzhou this year, there will likely be a corresponding increase in OLED TV supply as well as a diversification of OLED TV sizes.

Also, annual OLED TV shipment is expected to break records once again this year, as brands are willing to expand their OLED TV product lineups because strategic reductions in OLED panel costs have now significantly narrowed the gap between the cost of OLED panels and that of equivalent LCD panels, thereby giving OLED panels a cost advantage that allows TV brands to reap increased profitability.

With regards to TV brands, LG Electronics remains the industry leader in terms of OLED TV shipment this year with a market share of more than 50 per cent, while Sony takes second place with a 20 per cent market share.

Other Japanese brands (Panasonic, Sharp, etc.) and Chinese brands (Skyworth, Hisense, Xiaomi, etc.) are expected to experience shipment growths going forward.

LG and Sony are expected to seize 80 per cent of OLED market share.

Bitcoin-inspired cyberattacks surge 192% as cryptocurrency prices skyrocket

Naushad K. Cherrayil
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Bitcoin-inspired cyberattacks surge 192% as cryptocurrency prices skyrocket
  • Hackers have started to incorporate cryptocurrency into spear phishing, impersonation, and business e-mail compromise attacks.
  • The price of bitcoin increased by almost 400 per cent between October 2020 and April 2021.
  • In the past, attackers impersonated financial institutions targeting your banking credentials, today they are using the same tactics to steal valuable bitcoin.

Cybercriminals are taking advantage of the opportunities as the price of bitcoin rises and public interest in cryptocurrency grows in a bid to trick potential victims and increase the profits they can make from their attacks.

According to Barracuda Networks, phishing impersonations and business email compromise attacks designed to steal victims’ bitcoin surged by 192 per cent between October 2020 and May 2021.

The price of bitcoin increased by almost 400 per cent between October 2020 and April 2021.

Bitcoin-themed cyberattacks have typically been used in extortion and ransomware attacks in the past, but hackers have now started to incorporate cryptocurrency into spear phishing, impersonation, and business e-mail compromise attacks, the analysis revealed.

Moreover, cryptocurrency payments are decentralised and unregulated, giving cybercriminals the means to extort victims’ bitcoin whilst remaining completely anonymous. 

“Accelerating interest and demand for bitcoin has provided cybercriminals with a payments method which is virtually untraceable, enabling a multi-billion pound economy of ransomware, cyber-extortion and impersonation attacks, primarily targeting individual investors and private companies,” Fleming Shi, CTO for Barracuda Networks, said.

Fleming Shi, CTO for Barracuda Networks.

Barracuda researchers observed and intercepted multiple attack campaigns which saw hackers impersonate digital wallets and other cryptocurrency-related apps with fraudulent security alerts to steal log-in credentials. In the past, attackers impersonated financial institutions targeting your banking credentials, today they are using the same tactics to steal valuable bitcoin.

Moreover, Barracuda identified the most commonly used key phrases in bitcoin-inspired email attacks – typically, cybercriminals will create a sense of urgency, with the phrases ‘urgently today’, ‘day runs’ and ‘nearest bitcoin machine’ coming out on top, followed by terms that play on victims’ sentiment, such as ‘charity donation’.

As the price of bitcoin climbed, Shi said that cybercriminals started to come up with more sophisticated schemes to cash in on bitcoin-mania.

“In the past, attackers impersonated financial institutions targeting your banking credentials. Today they are using the same tactics to steal valuable bitcoins,” he said.

Need to maintain blanket security

So, he said that it’s more important than ever for organisations, workers, and investors to keep their data and financial assets completely secure and continue to train users and employees to recognise the latest tactics used by hackers is imperative to maintaining blanket security for any given organisation.

He urged all businesses and potential victims to back up their data with a third-party cloud-based data backup solution to prevent data loss, reduce downtime in the event of a cyberattack, and insure themselves against surging ransomware threat levels.

Similar to typical business e-mail compromise attacks, he said that cybercriminals will create a sense of urgency by using phrases like “urgent today” or before the “day runs” out.

“Their call to action is typically for their victim to go to the “nearest bitcoin machine.” They also play on their victims’ sentiments to request that a payment be made as a “charity donation,” making their victims believe they are doing a good thing,” Shi said.

Cryptocurrency has fueled and enabled a multibillion economy of ransomware, cyber-extortion, and impersonation. These attacks are targeting not just private businesses, but also critical infrastructure, so they increasingly pose a national security risk.

After successful attacks on Colonial Pipeline and JBS – in both cases organisations paid out ransoms — hackers will attempt to target other critical industries such as energy or water.

“These high-profile attacks are likely to bring greater interest in the regulation of bitcoin, though, making it harder for criminals to hide. As bitcoin becomes more mainstream, its value will continue to grow but so will government intervention and regulations,” Shi said.

How to protect against threats:

Protect your users from phishing attacks. We’ve seen this time and time again — hackers use current events in their attacks. Where they used to ask for wire transfers and gift cards, now they are looking for their victims to buy and send them bitcoin. Organizations need to stay on top of the latest trends in email attacks to protect their users.

Train users on the latest email threats. Continue to train your users to recognize the latest tactics used by hackers. Make phishing simulation part of your security awareness training to ensure that end users can identify and avoid these attacks.

Secure your web applications. Online applications like file-sharing services, web forms, and e-commerce sites can be compromised by attackers and used to introduce ransomware. Organisations should look for a WAF-as-a-service or WAAP solution that includes bot mitigation, DDoS protection, API security, and credential stuffing protection — and make sure it is properly configured.

Back up your data. In the event of a ransomware attack, a cloud backup solution can minimise downtime, prevent data loss, and get your systems restored quickly, whether your files are located on physical devices, in virtual environments, or the public cloud.

Don’t pay the ransom. When faced with a ransomware attack, a lot of organisations and consumers don’t know what to do other than to pay the ransom. This feeds the appetites of cybercriminals, encouraging them to attack more and ask for even bigger ransoms. If it can be avoided, don’t pay up, and work with law enforcement agencies to get a resolution.

Unlock maximum automation potential with “hyperautomation”

Contributor
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Unlock maximum automation potential with “hyperautomation”
  • Proper implementation and clear understanding are essential to harness its benefits.
  • Right technologies and tools can not only augment work but are essential to generate more returns and better outcomes.

Hyperautomation is aimed at automating the process and tasks performed by humans with the use of new-age technologies such as robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML).

With automation, humans can emphasise more on high-value tasks rather than performing low value/repetitive tasks. The combination of automation and human intellect will not only boost productivity but reduce operational costs and provide better customer experiences.

As per Gartner, “By 2024, organisations will lower operational costs by 30 per cent by combining hyperautomation technologies with redesigned operational processes.”


Natasha Bhiwgade, a technology analyst.

Hyperautomation created a buzz amongst industry leaders by securing top position in the “Gartner’s Top 10 strategic technology trends for 2020”. Some of the industry experts claim it to be the next phase of digital transformation.

Today, most organisations are familiar with the advantages of automation. It not only adds value to their automation strategy but at times goes beyond and performs tasks. 

Source: Gartner

Organisations are embracing the automation imperative and doubling their investment, especially due to the pandemic. 

As per “The 2020 Honeywell Intelligrated Automation Investment Study”, more than half of the US companies are increasingly open to investing in automation to survive changing market conditions brought about by the Covid-19 pandemic.

Hyperautomation has been around for quite a while, and it will be a boon for most of the industries/sectors; here are some of the examples that prove it:

The key objective for the healthcare sector is advanced patient service, optimised process, and regulatory compliance. Hyperautomaiton can fulfil its objectives and deliver great value to the healthcare sector with its high-level automated process. Automation Anywhere saved $700,000 labour costs and increased the data processing by 5 times of its client ‘WebPT’ with its cloud-based RPA enterprise A2019 platform.

Banking and financial services involve financial and claim transactions with customers, fund managers, buyers, and other organizations. Hyperautomation can use technologies such as RPA and NLP to extract data and perform analytics to identify fraudulent actions. While optical character recognition (OCR), can reduce human intervention in banking procedures thus increasing accuracy. 

Manufacturing companies are adopting hyperautomation technologies especially in RPA and AI to increase efficiency and reduce cost. Vale one of the largest mining companies in the world saved more than $12 million in costs by implementing Automation Anywhere’s RPA.

It offers several benefits with the addition of new-age technologies, some of which are mentioned below:

  • Workforce engagement: Hyerautomation optimizes workflow allocation by use of advanced technologies to ease manual work and improve quality. It involves employees from across the organization structure in its journey of digital transformation (right from developers to decision-makers) and helps organizations to build a more collaborative environment.
  • Business Flexibility: With multiple new-age technologies, it makes it easier for businesses to grow and adapt to the ever-changing business environment. 
  • Better ROI Value: Advanced analytics tools and capabilities helps organisations to increase operational efficiency and save labour cost. As per the survey conducted by Deloitte last year, executives estimate that intelligent automation will provide an average cost reduction of 22 per cent and an increase in revenue of 11 per cent over the next three years.
  • Advanced analytics capabilities: It helps organisations especially the decision-makers to derive valuable insights on current as well as future trends.

Hyperautomation could be extremely beneficial to the organisation that requires low automation levels, but it becomes a challenge to those that require a high level of automation as the processes vary for each industry and application. Some of the key challenges include:

  • Choosing the right tool and combining them with specific use cases.
  • Most industry experts are worried about the potential misuse of data since various monitoring tools are used in hyperautomation.
  • Organisations planning to implement hyperautomation can have a hard time convincing their workforce that it will boost productivity and efficiency rather than replacing them.

Conclusion: 

It is important to take vital steps towards managing the change, especially with the workforce. Taking a top-down approach to gain employee support and encounter their fears of replacement would be an essential step to get exponential returns.

Hyperautomation is undoubtedly an important step in the digital transformation that will positively impact our lives. However, proper implementation and clear understanding are essential to harness its benefits.

Right technologies and tools can not only augment work but are essential to generate more returns and better outcomes.

  • Natasha Bhiwgade is a technology analyst since 2016. She is passionate about researching emerging technologies especially artificial intelligence (AI) and the internet of things (IoT). She believes “Technology is best when it makes Life Easy.”

IaaS market grows 40.7% to $64.3b in 2020

Naushad K. Cherrayil
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IaaS market grows 40.7% to $64.3b in 2020
  • Amazon, Microsoft and Alibaba led the race.
  • Market witnessed another year of double digital growth in 2020 due to organisations reliance on the public cloud during the pandemic.
  • Hyperscale providers are continuing to build distributed cloud and edge solutions that extend the public cloud’s reach into private and on-premise locations.
  • Real opportunity for providers comes from growth in cloud-adjacent technology markets such as edge, 5G and AI, as CIOs look to invest in technologies that address their complex and emerging use cases.
  • Huawei broke into the top five IaaS vendors for the first time in 2020.

Amazon retained the top position in the infrastructure-as-a-service (IaaS) market in 2020, followed by Microsoft, Alibaba, Google and Huawei as the market grew 40.7 per cent to $64.3 billion in 2020 compared to $45.7 billion in 2019.

According to Gartner, Amazon raked in $26.2 billion in revenues in 2020 and held a market share of 41 per cent but Amazon’s 28.7 per cent growth was slightly slower than that of the market, with their sales growth primarily reflecting increased customer usage.

“Hyperscale providers are continuing to build distributed cloud and edge solutions that extend the public cloud’s reach into private and on-premise locations, addressing the needs of organisations relating to data sovereignty, workload portability and network latency,” Sid Nag,  Research Vice-President at Gartner, said.

Moreover, he said that the market witnessed another year of double digital growth in 2020 due to organisations reliance on the public cloud during the pandemic.

“The era of CIOs investing in cloud IaaS and platform as a service (PaaS) discretely is long over,” he said.

While the cloud market will continue to grow, he said the real opportunity for providers comes from growth in cloud-adjacent technology markets such as edge, 5G and AI, as CIOs look to invest in technologies that address their complex and emerging use cases.”

Huawei’s investment bears fruit

In 2020, the top five IaaS providers accounted for 80 per cent of the market, and nearly 90 per cent all IaaS providers exhibited growth.

Microsoft maintained the second position with nearly 60 per cent growth, reaching $12.7 billion in revenue in 2020.

The global healthcare crisis and disruption in workplace environments during the pandemic era drove increased demand from existing Microsoft Azure customers to migrate mission-critical workloads, such as from healthcare applications with AI-assisted bots, digital twins in manufacturing and e-commerce in retail.

The dominant IaaS provider in China, Alibaba, grew 52.8 per cent in 2020 with revenue surpassing $6 billion, up from $4 billion in 2019.

In 2020, Nag said that Alibaba saw its highest growth rate in the education vertical at 105 per cent, driven by downloads of Alibaba’s enterprise communication and collaboration platform DingTalk among employees and students working and studying from home.

After its second consecutive year of over 200 per cent growth in the IaaS market, Huawei broke into the top five IaaS vendors for the first time in 2020, with $2.7 billion in revenue.

Over 90 per cent of Huawei’s revenue comes from Greater China, a region that continues to see rapid cloud market growth.

“After 2019, Huawei made a hard pivot away from selling equipment to investing heavily in their cloud services business which is starting to yield results,” Nag said.

Google’s IaaS revenue grew 66 per cent to reach nearly $4 billion in 2020. Spending from the retail, government and healthcare sectors helped drive Google’s growth in IaaS in 2020, as did their focus on supporting the development and deployment of cloud applications in both a hybrid and multicloud model.

Hybrid cloud becoming dominant force in driving change: IBM

Naushad K. Cherrayil
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Hybrid cloud becoming dominant force in driving change: IBM
  • Private clouds to hold more and more applications and only highly confidential and mission-critical applications will remain in the local datacentres of the enterprises in the long run.
  • IBM believes that vendor lock-in goes against the spirit of true hybrid cloud – which should be open, but also provide the security and control those businesses – especially those in regulated industries – need.
  • IBM is committed to making Red Hat OpenShift the default choice for hybrid cloud in the same way that Red Hat Enterprise Linux is the default choice for the operating system.
  • UAE and Saudi Arabia are updating legislative frameworks to handle hybrid cloud architecture.

IBM believes that the hybrid cloud is already the defacto architecture today and expects to see faster adoption in the Middle East in the next few years as more and more companies and enterprises are moving workloads into hybrid cloud architecture.

Speaking to TechChannel News, Hassan S. Shaheen, Technology Crossbrand Executive at IBM Middle East and Pakistan, said that hybrid cloud is swiftly becoming the dominant force driving change in the IT industry. 

He said that most enterprises in the Middle East are still in the adoption and exploration phase where they have some workloads moved to the cloud but still most of their mission-critical and revenue-generating workloads are on-premise.

“Around 80 per cent of the enterprise workloads have yet to move into a hybrid cloud environment but some industries are faster than others in moving due to legislative, security and governance reasons,” he said.

Moreover, he said that some industries are far more advanced than others such as airlines, retailers and telecom operators as they have taken bigger steps into the hybrid cloud architecture than public sector agencies and banks, mostly driven by the legislative constraints that govern those enterprises. 

IBM conducted a study on the impact of Covid-19 with input from 3,800 global executives and, 64 per cent said they will shift to more cloud-based business activities and that most of them are already managing 6-15 different clouds. 

Bolsters its offerings

Shaheen said that IBM has made big and bold bets to capitalise on the massive opportunity that hybrid cloud represents—$1.2 trillion, according to International Data Corporation – and has significantly bolstered its hybrid cloud capabilities.

The two Gulf Cooperation Council countries – UAE and Saudi Arabia – have witnessed the opening of more datacentres from the tech giants such as Oracle, AWS, SAP, IBM, Alibaba and Microsoft.

However, Shaheen said that UAE and Saudi Arabia are making big steps towards updating their legislative frameworks to handle hybrid cloud architecture, security and data residency issues.

Three years ago, IBM identified ‘hybrid cloud’ as the dominant force in the industry, he said and added that they built a market with many client projects, introduced new technologies and acquired Red Hat in a $34 billion deal in 2019.

“Red Hat Open technologies, combined with our newly launched CloudPaks, gave us the fuel to supercharge our open and secure hybrid cloud platform that cuts across all the places our clients do computing: on-prem, private, and publicly operated public cloud environments,” he said.

With the launch of IBM Cloud for Telecommunications & IBM Cloud for Financial Services, IBM Cloud Satellite, IBM Cloud Paks, and the IBM Cloud Integration Platform, he said that they have complimented their portfolio.

“We strongly believe that the coming years will see specialisation and industry focus and we are ready for it,” he said.

Covid drives hybrid cloud adoption

While studies show that clients find choosing a hybrid cloud approach is 2.5 times more valuable than relying on public cloud alone, he believes that the market and business demand will drive this adoption more than anything else.

“The benefits of hybrid cloud were put to the test in the last 18 months during the pandemic. We could see enterprises that were more advanced on their hybrid cloud journey were more successful. Just by being able to adjust to the new norms faster, being able to sustain a better business continuity standpoint or supporting their workforce and customers remotely and being more agile and innovative to address their market and client needs faster and better,” he said.

However, he said the known challenges of hybrid cloud regarding security and data residency are being addressed more and more.

“With a growing ecosystem of more than 50 technology providers that have committed to onboarding offerings and cloud services, it will help address stringent security, resiliency and compliance requirements,” he said.

Integrating cloud into the existing enterprise security program is not just adding a few more controls or point solutions, he said, but it requires an assessment of the resources and business needs to develop a fresh approach to the culture and cloud security strategy.

Cloud provides over 30% to IBM revenues

“To manage a cohesive hybrid, multi-cloud security program, enterprises would need to establish visibility and control. In the region, we have a specialised team that is working with our customers to define their desired future state, plan their move to cloud securely and execute continuous threat management and resiliency,” Shaheen said.

Private Clouds are currently competing with the local datacentres, he said, on getting more workloads moved and enterprises are going through the exercise of evaluating all aspects of security, availability, cost and ease of use/management.

“I believe, in the long run, private clouds will hold more and more applications and only highly confidential and mission-critical applications will remain in the local datacentres of the enterprises,” he said.

IBM provides a global network of cloud datacentres around the world – including 21 availability zones across seven IBM Cloud regions to help meet performance and deployment requirements and plans to grow this footprint significantly in 2021 and 2022.

He said that the cloud now comprises more than 30 per cent of IBM’s revenues, up from four per cent in 2012.

Research firm Gartner predicts that 80 per cent of enterprises will shut down their traditional datacentres by 2025 but Shaheen believes that this is a very “ambitious prediction”.

“We will see a big shift in the datacentre footprint and usage. I also think that we will possibly see a wave of optimisation rather than total shut down, enterprises and government agencies will push for some model of partnership.

“We can see the start of this happening already in many countries in the region, where PPP (private, public partnership) datacentres are being created to serve certain domains or client sets,” he said.

IBM believes that vendor lock-in goes against the spirit of true hybrid cloud – which should be open, but also provide the security and control those businesses – especially those in regulated industries such as financial services, insurance and telecommunications – need.

Open standards

Shaheen said that open technologies, such as Linux, containers and Kubernetes, are being established as the new standard or fabric that can bridge and tie all the different public and private clouds together.

“These innovations, along with IBM’s more than $24 billion hybrid cloud business, position IBM as the leading provider of open cloud solutions as companies look for an alternative to vendor lock-in and proprietary clouds,” he said.

Moreover, he said that IBM has certified more than 100 software products on Red Hat OpenShift, and has declared OpenShift as the required foundation for all IBM solutions.

“Together, IBM and Red Hat are helping establish Linux, containers, and Kubernetes as the new standard—the fabric that can bridge and tie all the different public and private clouds. We’re committed to making Red Hat OpenShift the default choice for hybrid cloud in the same way that Red Hat Enterprise Linux is the default choice for the operating system,” he said.

By combining the power and flexibility of Red Hat’s open, hybrid cloud portfolio and IBM’s technology and deep industry expertise, he said that the ecosystem will also gain access to the open technology tools businesses worldwide need to accelerate their cloud journey.

“IT has become core to the success of most if not all enterprises. Once the CIO understands what is needed to ensure the success of their enterprise then comes the real work. Selecting the right technology partners and setting the appropriate strategies to serve their clients,” he said.

As with all new endeavours, he said that hybrid cloud is no different, challenges will occur but with the right team on board, they will be able to achieve success.

“It is very important to understand the why behind every move and accordingly put the right measurements and success criteria to be able to evaluate the results of this action. So, in a nutshell, start making your move into the cloud by selecting the right workload and having the right team and technology partners around you to support you,” he said.

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